Hi, Evelyn, As I recall, you own both an HP and a Canon CanoScan or equivalent USB scanner. I recommend that you dedicate the Canon to scanning music with SharpEye and keep that HP for scanning text from Kurzweil. If you only owned one scanner, that HP, we could find a way to configure it to work with both programs. But, since you do own 2 scanners and since we know that HP's interface and SharpEye do not work optimally, I suggest you just keep them separate unless there is some reason not to do so. We do have many customers who use SharpEye with an HP scanner but, for some strange reason, HP's scanning software (I believe it's called Precision Scan) will not remember required settings for SharpEye from session to session. In other words, one must check the HP Precision Scan settings each time one launches SharpEye. Regards, Bill P.S. Don't forget that you must set up your scanner using the Select Twain Source under SharpEye's File menu. -----Original Message----- From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of W. Nick Dotson Sent: Monday, January 17, 2005 7:04 AM To: ddots-l@xxxxxxxxxxxxx Subject: [ddots-l] Re: k1000 and Goodfeel in conflict You're somehow sending the image to the "kesi virtual printer". Try changing the port to the printer to "dummy". See if that helps. I'm not at all sure why the printer is being called up when you print to SharpEye, unless, the printer default for your system is fixated on "kesi virtual printer", or, That's the printer SharpEye has settled on. W. Nick Dotson On Mon, 17 Jan 2005 00:17:38 -0500, Evelyn Weckerly wrote: Nick, I don't have K1000 running. It just starts and grabs the image. I think I may call you tomorrow. Evelyn At 08:59 PM 1/16/05 -0600, you wrote: >First, don't have Kurzweil 1000 on when you run "sharp Eye? >Next, what's the scanner and manufacturer? What's the "scanner >Source"? (alt-t s alt-s) What driver is selected, what manufacturer and >model of >scanner? Finally what's "hold scanner" set to? >W. Nick Dotson >On Sun, 16 Jan 2005 18:07:39 -0500, Evelyn Weckerly wrote: >Hi to both lists, >Yesterday I tried to run Goodfeel on a laptop Windows XP home machine that >also has k1000 version 9.2 on it. Every time we tried to start Sharp Eye, >Kurzweil would try to grab the image and would start to chatter, but Sharp >Eye was frozaen on the image. Anyone on either list who has a similar >set-up, I would appreciate some contact with. Thanks. >Evelyn >** To leave the list, click on the immediately-following link:- >** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** ddots-l-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** ddots-request@xxxxxxxxxxxxx with the Subject:- faq >W. Nick Dotson >Technical Support Group >Senior Support Engineer for Kurzweil 1000 >** To leave the list, click on the immediately-following link:- >** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** ddots-l-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** ddots-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** ddots-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** ddots-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** ddots-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** ddots-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** ddots-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** ddots-request@xxxxxxxxxxxxx with the Subject:- faq