[BNU] Re: The BrailleNote and Bugs

  • From: johnnie Jean duran <johnniejduran@xxxxxxxxx>
  • To: turtlefam28@xxxxxxxxx
  • Date: Thu, 27 Feb 2014 11:30:17 -0700

I agree with Paul.
Y'all blame HumanWare, when every device has it's bugs. An iPhone
freezes sometimes, an iPod touch disconnects from Wi-Fi a lot, a PC
gets viruses or even breaks, an android notetaker goes really slow, a
braille sense has a slow browser... I can go on and on... Every device
is going to have bugs, companies are TRYING they're hardest to fix
them, but y'all just have to be patient. Not everything can be fixed
with the click of a button.

On 2/27/14, Paul <turtlefam28@xxxxxxxxx> wrote:
> That's just you.  My braillenote never has to do any of this.
> Just get another one.  You'll see that the braillenote is
> actually a great! Product.  It's just yours.  And yes my bn does
> do this sometimes, but rarely! It's just your problem.
>
>  ----- Original Message -----
> From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx
> To: BrailleNote Users Mailing List <braillenote@xxxxxxxxxxxxx
> Date sent: Wed, 26 Feb 2014 15:31:45 -0800
> Subject: [BNU] The BrailleNote and Bugs
>
> Hi all,
>
> I hope this isn't off topic.  I'm just expressing my thoughts
> about the BrailleNote.
>
> I'm getting very annoyed by the bn's instability.  I've been
> experiencing many bugs with the BrailleNote lately.  My bn has
> frozen or just locked up out of nowhere, refused to turn on,
> choked on digital talking books and caused me to lose all my
> data, didn't load some pages in Keyweb, given me a million
> exception command and data misalignment messages, etc and I've
> had to reset millions of times.  Also, some touch cursor keys
> have been getting damaged.  I've already sent it twice to
> Humanware for repair: the first time was because the braille
> display got damaged and the second time was because of a damaged
> touch cursor key.  Both times were months from each other.  To be
> more specific, I sent my bn for repair the first time last April
> and then in August.  Early last month, I started having problems
> with other touch cursor keys, but then they stopped because I
> sprayed the display with compressed air.  However, now I'm having
> problems again with a touch cursor key.  It isn't working.
>
> The BrailleNote has indeed been a helpful device since I use it
> for almost everything including for school and to surf the
> Internet.  However, the constant bugs are really irritating.  If
> this continues, I may just lose my faith in the BrailleNote.
>
> --
> Carlos
>
> Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build
> 1226 from the HumanWare BrailleNote family
> -------------------------------
> BNU: BrailleNote Users - a forum for users of BrailleNote family
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> Website: www.braillenoteusers.info
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> -------------------------------
> BNU: BrailleNote Users - a forum for users of BrailleNote family of products
> from Humanware.
> Website: www.braillenoteusers.info
>
> IMPORTANT: By default, replies will be sent to individuals. If you feel that
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-- 
Ms. Johnnie Jean Duran
8th Grade Student
O'Connell Middle School - An IB World School
Lakewood, Colorado, United States
Member Of The National Federation Of The Blind Of Colorado (NFBCO),
The Colorado Association Of Blind Students (CABS), and the North Metro
Chapter of the NFB.
Facebook: http://facebook.com/johnniejean.duran
Skype: jj.duran13
Twitter: http://www.twitter.com/jj_duran14
Voicemail: (303) 552-9683 (Voicemail only)
-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that 
your reply would be useful for others, please use "reply to all" feature in 
your email client.

If you wish to unsubscribe from this list, send an email with the subject line 
of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx.

You can also visit our list page at:
www.freelists.org/list/braillenote
From this page, you can unsubscribe, change email delivery settings and view 
list archives.

If you have any comments or questions for list moderators, please send an email 
to braillenote-moderators@xxxxxxxxxxxxx. Thanks.

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