[BNU] Re: The BrailleNote and Bugs
- From: "Sharon S" <koala@xxxxxxxxxxxxxx>
- To: "Braille Note" <braillenote@xxxxxxxxxxxxx>
- Date: Fri, 28 Feb 2014 23:32:09 +1100
Hi Dave and all. It is great to see these positive messages about the BN. I
get fed up at times with people complaining that the BN doesn't do all they
want it to do, the things that would require major updates to both software
and hardware. I am very happy with my Apex it does all I need it to do and I
have a PC for those things the Apex can't handle. My only complaint about
humanware is that they stopped supporting the PK and haven't offered a
replacement. Because of this I have just recieved a grant which I will be
using to buy a braille sence mini to replace my out of date PK. As I say if
humanware had an option like the PK I would happily buy it because there are
times I can't take my Apex with me due to medical issues so need a lighter
and smaller machine to take instead.
Well that was way more then I was going to say but I can say it has been
good to open up some messages from happy BN users.
From Shaz.
----- Original Message -----
From: "Dave Sheridan" <dsheridan65@xxxxxxxxxx>
To: <carlos.lopez.1209@xxxxxxxxx>
Cc: "BrailleNote Users Mailing List" <braillenote@xxxxxxxxxxxxx>
Sent: Friday, February 28, 2014 6:07 AM
Subject: [BNU] Re: The BrailleNote and Bugs
Hi Carlos and everyone
I have used a range of technology over the past 10 years including a pc with
JAWS and the Scannor, also supplied by Humanware. Although there are times
when my Apex crashes, seizes up etc, on reflection it doesn't misbehave any
more than the other pieces of tech I have mentioned. What I can say as a
braille user is that it's provided me with more independence in the
workplace than I had prior to owning one. I can genuinely say 3 years on
from first receiving it is that without it I don't think I would be able to
do my job these days without it. The other positive element to go with this
is the support that is there from the staff at Humanware. I have mentioned
Tom before from the office in the uk, any issue relating to the Apex I can
email him about and get a prompt response within no more than an hour. So,
in conclusion, yes wecan. All moan about the kit we are using but I have
both thumbs up to the Apex as it is a quality piece of kit.
All the best from Dave
Sent from my iPhone
> On 26 Feb 2014, at 23:31, Carlos Lopez <carlos.lopez.1209@xxxxxxxxx>
> wrote:
>
> Hi all,
>
> I hope this isn't off topic. I'm just expressing my thoughts about the
> BrailleNote.
>
> I'm getting very annoyed by the bn's instability. I've been experiencing
> many bugs with the BrailleNote lately. My bn has frozen or just locked up
> out of nowhere, refused to turn on, choked on digital talking books and
> caused me to lose all my data, didn't load some pages in Keyweb, given me
> a million exception command and data misalignment messages, etc and I've
> had to reset millions of times. Also, some touch cursor keys have been
> getting damaged. I've already sent it twice to Humanware for repair: the
> first time was because the braille display got damaged and the second time
> was because of a damaged touch cursor key. Both times were months from
> each other. To be more specific, I sent my bn for repair the first time
> last April and then in August. Early last month, I started having
> problems with other touch cursor keys, but then they stopped because I
> sprayed the display with compressed air. However, now I'm having problems
> again with a touch cursor key. It isn't working.
>
> The BrailleNote has indeed been a helpful device since I use it for almost
> everything including for school and to surf the Internet. However, the
> constant bugs are really irritating. If this continues, I may just lose
> my faith in the BrailleNote.
>
> --
> Carlos
>
> Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build 1226 from
> the HumanWare BrailleNote family
> -------------------------------
> BNU: BrailleNote Users - a forum for users of BrailleNote family of
> products from Humanware.
> Website: www.braillenoteusers.info
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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products
from Humanware.
Website: www.braillenoteusers.info
IMPORTANT: By default, replies will be sent to individuals. If you feel that
your reply would be useful for others, please use "reply to all" feature in
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If you wish to unsubscribe from this list, send an email with the subject
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From this page, you can unsubscribe, change email delivery settings and view
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If you have any comments or questions for list moderators, please send an
email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.
-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products
from Humanware.
Website: www.braillenoteusers.info
IMPORTANT: By default, replies will be sent to individuals. If you feel that
your reply would be useful for others, please use "reply to all" feature in
your email client.
If you wish to unsubscribe from this list, send an email with the subject line
of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx.
You can also visit our list page at:
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If you have any comments or questions for list moderators, please send an email
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