[BNU] Re: The BrailleNote and Bugs
- From: Alex Hall <mehgcap@xxxxxxxxx>
- To: Carlos <carlos.lopez.1209@xxxxxxxxx>
- Date: Wed, 26 Feb 2014 23:22:31 -0500
I don't consider this off-topic at all. People need to know what these units
can, and more importantly cannot, do. The software problems you mentioned,
among other bugs, are most of why I stopped using my own unit. I never ran into
the hardware problems you have, thankfully.
> On Feb 26, 2014, at 6:31 PM, Carlos Lopez <carlos.lopez.1209@xxxxxxxxx> wrote:
>
> Hi all,
>
> I hope this isn't off topic. I'm just expressing my thoughts about the
> BrailleNote.
>
> I'm getting very annoyed by the bn's instability. I've been experiencing
> many bugs with the BrailleNote lately. My bn has frozen or just locked up
> out of nowhere, refused to turn on, choked on digital talking books and
> caused me to lose all my data, didn't load some pages in Keyweb, given me a
> million exception command and data misalignment messages, etc and I've had to
> reset millions of times. Also, some touch cursor keys have been getting
> damaged. I've already sent it twice to Humanware for repair: the first time
> was because the braille display got damaged and the second time was because
> of a damaged touch cursor key. Both times were months from each other. To
> be more specific, I sent my bn for repair the first time last April and then
> in August. Early last month, I started having problems with other touch
> cursor keys, but then they stopped because I sprayed the display with
> compressed air. However, now I'm having problems again with a touch cursor
> key. It isn't working.
>
> The BrailleNote has indeed been a helpful device since I use it for almost
> everything including for school and to surf the Internet. However, the
> constant bugs are really irritating. If this continues, I may just lose my
> faith in the BrailleNote.
>
> --
> Carlos
>
> Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build 1226 from the
> HumanWare BrailleNote family
> -------------------------------
> BNU: BrailleNote Users - a forum for users of BrailleNote family of products
> from Humanware.
> Website: www.braillenoteusers.info
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--
Have a great day,
Alex
mehgcap@xxxxxxxxx
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