[BNU] Re: The BrailleNote and Bugs

  • From: jessica brown <justforlistmessages531@xxxxxxxxx>
  • To: johnniejduran@xxxxxxxxx, bn list <braillenote@xxxxxxxxxxxxx>
  • Date: Thu, 27 Feb 2014 17:10:58 -0800

The point here is that an iPod may have maybe 2 bugs, a pc maybe 4 bugs, a hims note taker may have 1 bug and the BrailleNote has like 1000 bugs. I understand that nothing is perfect and we can't expect it to be. However, things should not be horrible either. I can understand a few bugs, but the BrailleNote just has way too many.


----- Original Message -----
From: johnnie Jean duran <johnniejduran@xxxxxxxxx
To: turtlefam28@xxxxxxxxx
Date sent: Thu, 27 Feb 2014 11:30:17 -0700
Subject: [BNU] Re: The BrailleNote and Bugs

I agree with Paul.
Y'all blame HumanWare, when every device has it's bugs. An iPhone
freezes sometimes, an iPod touch disconnects from Wi-Fi a lot, a PC gets viruses or even breaks, an android notetaker goes really slow, a braille sense has a slow browser... I can go on and on... Every device is going to have bugs, companies are TRYING they're hardest to fix them, but y'all just have to be patient. Not everything can be fixed
with the click of a button.

On 2/27/14, Paul <turtlefam28@xxxxxxxxx> wrote:
That's just you.  My braillenote never has to do any of this.
Just get another one.  You'll see that the braillenote is
actually a great! Product.  It's just yours.  And yes my bn does
do this sometimes, but rarely! It's just your problem.

 ----- Original Message -----
From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx
To: BrailleNote Users Mailing List <braillenote@xxxxxxxxxxxxx
Date sent: Wed, 26 Feb 2014 15:31:45 -0800
Subject: [BNU] The BrailleNote and Bugs

Hi all,

I hope this isn't off topic.  I'm just expressing my thoughts
about the BrailleNote.

I'm getting very annoyed by the bn's instability.  I've been
experiencing many bugs with the BrailleNote lately.  My bn has
frozen or just locked up out of nowhere, refused to turn on,
choked on digital talking books and caused me to lose all my
data, didn't load some pages in Keyweb, given me a million
exception command and data misalignment messages, etc and I've
had to reset millions of times.  Also, some touch cursor keys
have been getting damaged.  I've already sent it twice to
Humanware for repair: the first time was because the braille
display got damaged and the second time was because of a damaged
touch cursor key. Both times were months from each other. To be
more specific, I sent my bn for repair the first time last April
and then in August.  Early last month, I started having problems
with other touch cursor keys, but then they stopped because I
sprayed the display with compressed air. However, now I'm having
problems again with a touch cursor key.  It isn't working.

The BrailleNote has indeed been a helpful device since I use it
for almost everything including for school and to surf the
Internet.  However, the constant bugs are really irritating.  If
this continues, I may just lose my faith in the BrailleNote.

--
Carlos

Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build
1226 from the HumanWare BrailleNote family
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--
Ms. Johnnie Jean Duran
8th Grade Student
O'Connell Middle School - An IB World School
Lakewood, Colorado, United States
Member Of The National Federation Of The Blind Of Colorado (NFBCO), The Colorado Association Of Blind Students (CABS), and the North Metro
Chapter of the NFB.
Facebook: http://facebook.com/johnniejean.duran
Skype: jj.duran13
Twitter: http://www.twitter.com/jj_duran14
Voicemail: (303) 552-9683 (Voicemail only)
-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client.

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If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.
-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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