[BNU] The BrailleNote and Bugs
- From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx>
- To: BrailleNote Users Mailing List <braillenote@xxxxxxxxxxxxx>
- Date: Wed, 26 Feb 2014 15:31:45 -0800
Hi all,
I hope this isn't off topic. I'm just expressing my thoughts
about the BrailleNote.
I'm getting very annoyed by the bn's instability. I've been
experiencing many bugs with the BrailleNote lately. My bn has
frozen or just locked up out of nowhere, refused to turn on,
choked on digital talking books and caused me to lose all my
data, didn't load some pages in Keyweb, given me a million
exception command and data misalignment messages, etc and I've
had to reset millions of times. Also, some touch cursor keys
have been getting damaged. I've already sent it twice to
Humanware for repair: the first time was because the braille
display got damaged and the second time was because of a damaged
touch cursor key. Both times were months from each other. To be
more specific, I sent my bn for repair the first time last April
and then in August. Early last month, I started having problems
with other touch cursor keys, but then they stopped because I
sprayed the display with compressed air. However, now I'm having
problems again with a touch cursor key. It isn't working.
The BrailleNote has indeed been a helpful device since I use it
for almost everything including for school and to surf the
Internet. However, the constant bugs are really irritating. If
this continues, I may just lose my faith in the BrailleNote.
--
Carlos
Sent from my BrailleNote Apex BT 32 running KeySoft 9.4 build
1226 from the HumanWare BrailleNote family
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