I guess I am not understanding the KES to RTF problem. When you convert to RTF and work on it in Kurzweil it doesn't stay in RTF? I thought the only format a finished product could be submitted for final approval in step 2 was RTF. I didn't know Bookshare would convert them from KES to RTF at the step 2 point. Jamie, Yes, but I can convert it to rtf and still work on it in Kurzweil. Jamie in Michigan Currently Reading - Harry Potter and the Deathly Hallows - J.K. Rowling Free delivery on your first order from Safeway