[access-uk] Re: xp network problem

Hi Andrew,

Many thanks.  We have got it working at last.


On 4 Jan 2005 at 10:03, Andrew Hodgson wrote:

> Keith,
> 
> Are you getting those drivers from the Intel site?  Is it possible you can 
connect a modem to the machine and dial in via Plusnet's 0845 
number?  You could also get a cheap network card (around 5 pounds) 
from most places, and pop that in.
> 
> Andrew.
> 
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx on behalf of Keith Barrett
> Sent: Mon 03/01/2005 22:21
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: xp network problem
>  
> 
> 
> Hi Andrew,
> 
> I have tryed to install the intel drivers.  The install completed notmally 
> and I rebooted as directed.
> 
> As I state in a message to George, I now have an ethernet device 
listed 
> in device manager other devices.  This reports as type unknown and 
has 
> no drivers.
> 
> When I tell it to install drivers for this device, it wants to try to connect 
> and, of course, the connection fails.
> 
> I know that you say to ignore that 1934 connection but I just wonder if 
> something has happened in windows that is making it attempt to use 
> that to connect to the net or would that be just because there is no 
other 
> device?
> 
> Just that in the properties it talks about using dymanic ip e.t.c. and it 
will 
> not let me do anything as it claims that the connection is trying to 
> connect.
> 
> May be nothing but I thought it worth mention.
> 
> Thanks
> 
> 
> On 3 Jan 2005 at 19:07, Andrew Hodgson wrote:
> 
> > Hi,
> > 
> > You should have gone into the setup and restored defaults to get the 
> hdd
> > back up and running.
> > 
> > As I said, ignore 1394 as it refers to the firewire ports.
> > 
> > Have you attempted to now install the Intel network drivers?
> > 
> > Andrew. 
> > 
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
> Behalf
> > Of Keith Barrett
> > Sent: 03 January 2005 18:32
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Re: xp network problem
> > 
> > 
> > 
> > Hi George,
> > 
> > That was a bit frightening.
> > 
> > I think we have upgraded the bios now.
> > 
> > Only slight reservation is that when the system restarted, some of 
the
> > bios settings were lost and it would not find the hard drive.
> > 
> > So, we went in to the bios and, when we finally got it booted got a
> > message to say that the upgrade was successful.
> > 
> > Unfortunately, though, still no network connection.
> > 
> > Now, in devicemanager other devices there is an ethernet device, 
type
> > unknown no drivers.
> > 
> > It has attempted to establish a connection it calls 1394 which does 
not
> > work, selecting the repair options gives the message that it could not
> > varify an ip address.
> > 
> > Using ipconfig returns no ip address.
> > 
> > Removing the network cable does not bring up a message in the sys 
> tray
> > that the cable is unplugged.
> > 
> > I think that the card is not being recognized or even seen by xp.
> > 
> > I did try to remove the connection that it had tryed to create in order
> > to start again but it will not be deleted as it claims to be active.
> > 
> > So, any ideas before I find a big hammer?
> > 
> > 
> > On 3 Jan 2005 at 0:00, George Bell wrote:
> > 
> > > Hi Keith,
> > > 
> > > Go to http://www.intel.com/design/motherbd/bz/bz_bios.htm
> > > which should be the BIOS details for your MOBO.  Please double 
> check 
> > > that the model number given there is absolutely 110 per cent 
correct.
> > > 
> > > Read up very carefully on the three "How do I use..."
> > > options, and decide which of the first two you wish to use.
> > > The second option is probably the best and safest.
> > > 
> > > You choice is going to very much depend on said 9 year old lady.  
> It's
> > 
> > > a very big responsibility for such young shoulders.
> > > 
> > > Good luck.
> > > 
> > > George.
> > > 
> > > -----Original Message-----
> > > From: access-uk@xxxxxxxxxxxxx
> > > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Keith Barrett
> > > Sent: 02 January 2005 23:50
> > > To: access-uk@xxxxxxxxxxxxx
> > > Subject: [access-uk] Re: xp network problem
> > > 
> > > 
> > > Hi George,
> > > 
> > > Thanks for this and sorry for the late reply I did not notice your 
> > > message among all the excitement.
> > > 
> > > So, how does one go about updating the bios?
> > > 
> > > I presume that there must have been problems with this board as 
> this 
> > > seems a large number of updates.
> > > 
> > > If I can work out how to do it, I will see if I can bribe my
> > > 9 year old to lend me her eyes although it is the wrong side of 
> > > chrismas and I do not have much to bargain with.
> > > 
> > > 
> > > On 2 Jan 2005 at 23:06, George Bell wrote:
> > > 
> > > > Hi Keith,
> > > > 
> > > > Looking at http://www.intel.com/design/motherbd/bz/ and
> > > specifically
> > > > at the BIOS, are you aware that between April 2003, and
> > > 1st December
> > > > 2004, there have been no fewer than
> > > > 33 BIOS upgrades!
> > > > 
> > > > Quite honestly, I'd be very reluctant to go any further
> > > until you have
> > > > the very latest BIOS installed.
> > > > 
> > > > Indeed I would more than suspect that if you were to
> > > contact Intel's
> > > > Technical Support people, they would ask you to do this
> > > before
> > > > proceeding.
> > > > 
> > > > I know this is not an easy task to do, and that it will
> > > require
> > > > sighted help, but you do need to start on a level playing
> > > field.
> > > > 
> > > > George.
> > > >  
> > > > 
> > > > -----Original Message-----
> > > > From: access-uk@xxxxxxxxxxxxx
> > > > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Keith
> > > Barrett
> > > > Sent: 02 January 2005 22:43
> > > > To: access-uk@xxxxxxxxxxxxx
> > > > Subject: [access-uk] Re: xp network problem
> > > > 
> > > > 
> > > > Hi Andrew,
> > > > 
> > > > Thanks for that.
> > > > 
> > > > I thought that 1930 connection may have been something to
> > > do with it.
> > > > 
> > > > I have no other network devices listed in device manager.
> > > > 
> > > > I have been getting the drivers from the intel web site.
> > > > The network card is an onboard one so I got all the
> > > software for the
> > > > mobo which is a d875pbz.
> > > > 
> > > > 
> > > > Do you think it could be that this board is not xp
> > > compatible?
> > > > 
> > > > On 2 Jan 2005 at 22:12, Andrew Hodgson wrote:
> > > > 
> > > > > Hi,
> > > > > 
> > > > > Start | run | cmd to get command prompt up.  Doing
> > > > ipconfig won't do
> > > > > anything from run prompt because the command window will
> > > > open, the
> > > > > program will run, display the info, then exit cleanly,
> > > > causing the
> > > > > window to close only momentairly afterwards.
> > > > > 
> > > > > The 1394 connection (I assume your message meant this)
> > > > would also
> > > > show
> > > > > up as a network device, it is a small port which sort of
> > > > resembles a
> > > > USB
> > > > > port but will have a edge to it (sorry for explaining
> > > this
> > > > poorly).  
> > > > > It is for connecting cameras etc, and gives high data
> > > > transfer rates.  
> > > > > You may not have a connector, as there may not be a port
> > > > on the case,
> > > > > so
> > > > the
> > > > > pinouts on the motherboard would be there, they just
> > > > wouldn't go to
> > > > > anything.  On this machine which also has both ports, I
> > > > have two items
> > > > > in the network applet, that of the LAN (Realtek Gigabit
> > > > NIC) and a Via
> > > > > 1394 controler.
> > > > > 
> > > > > As for the drivers, where exactly are you getting these
> > > > from?
> > > > > 
> > > > > Also, just checking you are looking in the right place,
> > > > are you
> > > > > getting to device manager by going into control panel |
> > > > system |
> > > > > hardware | device manager?
> > > > > 
> > > > > Andrew.
> > > > > 
> > > > > -----Original Message-----
> > > > > From: access-uk@xxxxxxxxxxxxx
> > > > [mailto:access-uk@xxxxxxxxxxxxx] On
> > > > Behalf
> > > > > Of Keith Barrett
> > > > > Sent: 02 January 2005 20:22
> > > > > To: access-uk@xxxxxxxxxxxxx
> > > > > Subject: [access-uk] Re: xp network problem
> > > > > 
> > > > > 
> > > > > Hi Andrew,
> > > > > 
> > > > > Nothing in other devices.
> > > > > 
> > > > > How do I get to the command prompt in xp?
> > > > > 
> > > > > Do you mean the run dialogue box?
> > > > > 
> > > > > I get no response typing ipconfig in that box.
> > > > > 
> > > > > Do you know what this 1934 network connection might be?
> > > > > 
> > > > > Whenever I try to connect, I keep getting the message
> > > that
> > > > the 1934
> > > > > network connection was unable to varify any ip
> > > information
> > > > and nothing
> > > > > else.
> > > > > 
> > > > > I did try to remove this connection in order to start
> > > > again but I
> > > > > think I have made things worse as now, when I go in to
> > > > i.e. it tells
> > > > > me I need to connect or work offline so it seems that it
> > > > is not even
> > > > > looking for a network connection.
> > > > > 
> > > > > When I select any option to do with that connection, I
> > > get
> > > > an error
> > > > > message so I think I have really messed things up.
> > > > > 
> > > > > Another install of xp?
> > > > > 
> > > > > 
> > > > > On 2 Jan 2005 at 16:10, Andrew Hodgson wrote:
> > > > > 
> > > > > > Keith,
> > > > > > 
> > > > > > What items do you have in the other devices category
> > > (if
> > > > anything)
> > > > > > in the device manager?  What happens when you do an
> > > > ipconfig from
> > > > > the
> > > > > > command line (do you get an IP address in 192.168.x.x
> > > > range)?  
> > > > > > 
> > > > > > Andrew. 
> > > > > > 
> > > > > > -----Original Message-----
> > > > > > From: access-uk@xxxxxxxxxxxxx
> > > > [mailto:access-uk@xxxxxxxxxxxxx] On
> > > > > Behalf
> > > > > > Of Keith Barrett
> > > > > > Sent: 02 January 2005 15:55
> > > > > > To: access-uk@xxxxxxxxxxxxx
> > > > > > Subject: [access-uk] xp network problem
> > > > > > 
> > > > > > Hi Andrew,
> > > > > > 
> > > > > > I have now reinstalled xp.
> > > > > > 
> > > > > > In device manager, the only thing I can find is a 1934
> > > > network
> > > > > adapter.
> > > > > > 
> > > > > > No mention of anything that resembles intel.
> > > > > > 
> > > > > > So, do I now install the intel driver package?
> > > > > > 
> > > > > > 
> > > > > > Keith
> > > > > > 
> > > > > > - -
> > > > > > 
> > > > > > Keith Barrett
> > > > > > 
> > > > > > 
> > > > > > gw4nby
> > > > > > 
> > > > > > Bridgend
> > > > > > South Wales
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> > > > > 
> > > > > Keith
> > > > > 
> > > > > - -
> > > > > 
> > > > > Keith Barrett
> > > > > 
> > > > > 
> > > > > gw4nby
> > > > > 
> > > > > Bridgend
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> > > > 
> > > > Keith
> > > > 
> > > > - -
> > > > 
> > > > Keith Barrett
> > > > 
> > > > 
> > > > gw4nby
> > > > 
> > > > Bridgend
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> > > > 
> > > > 
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> > > Keith
> > > 
> > > - -
> > > 
> > > Keith Barrett
> > > 
> > > 
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> > 
> > Keith
> > 
> > - -
> > 
> > Keith Barrett
> > 
> > 
> > gw4nby
> > 
> > Bridgend
> > South Wales
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> 
> Keith
> 
> - -
> 
> Keith Barrett
> 
> 
> gw4nby
> 
> Bridgend
> South Wales
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> 


Keith

- -

Keith Barrett


gw4nby

Bridgend
South Wales
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