[access-uk] Re: xp network problem


Hi George,

That was a bit frightening.

I think we have upgraded the bios now.

Only slight reservation is that when the system restarted, some of the 
bios settings were lost and it would not find the hard drive.

So, we went in to the bios and, when we finally got it booted got a 
message to say that the upgrade was successful.

Unfortunately, though, still no network connection.

Now, in devicemanager other devices there is an ethernet device, type 
unknown no drivers.

It has attempted to establish a connection it calls 1394 which does not 
work, selecting the repair options gives the message that it could not 
varify an ip address.

Using ipconfig returns no ip address.

Removing the network cable does not bring up a message in the sys 
tray that the cable is unplugged.

I think that the card is not being recognized or even seen by xp.

I did try to remove the connection that it had tryed to create in order to 
start again but it will not be deleted as it claims to be active.

So, any ideas before I find a big hammer?


On 3 Jan 2005 at 0:00, George Bell wrote:

> Hi Keith,
> 
> Go to http://www.intel.com/design/motherbd/bz/bz_bios.htm
> which should be the BIOS details for your MOBO.  Please
> double check that the model number given there is absolutely
> 110 per cent correct.
> 
> Read up very carefully on the three "How do I use..."
> options, and decide which of the first two you wish to use.
> The second option is probably the best and safest.
> 
> You choice is going to very much depend on said 9 year old
> lady.  It's a very big responsibility for such young
> shoulders.
> 
> Good luck.
> 
> George.
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Keith Barrett
> Sent: 02 January 2005 23:50
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: xp network problem
> 
> 
> Hi George,
> 
> Thanks for this and sorry for the late reply I did not
> notice your message among all the excitement.
> 
> So, how does one go about updating the bios?
> 
> I presume that there must have been problems with this board
> as this seems a large number of updates.
> 
> If I can work out how to do it, I will see if I can bribe my
> 9 year old to lend me her eyes although it is the wrong side
> of chrismas and I do not have much to bargain with.
> 
> 
> On 2 Jan 2005 at 23:06, George Bell wrote:
> 
> > Hi Keith,
> > 
> > Looking at http://www.intel.com/design/motherbd/bz/ and
> specifically 
> > at the BIOS, are you aware that between April 2003, and
> 1st December 
> > 2004, there have been no fewer than
> > 33 BIOS upgrades!
> > 
> > Quite honestly, I'd be very reluctant to go any further
> until you have 
> > the very latest BIOS installed.
> > 
> > Indeed I would more than suspect that if you were to
> contact Intel's 
> > Technical Support people, they would ask you to do this
> before 
> > proceeding.
> > 
> > I know this is not an easy task to do, and that it will
> require 
> > sighted help, but you do need to start on a level playing
> field.
> > 
> > George.
> >  
> > 
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx
> > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Keith
> Barrett
> > Sent: 02 January 2005 22:43
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Re: xp network problem
> > 
> > 
> > Hi Andrew,
> > 
> > Thanks for that.
> > 
> > I thought that 1930 connection may have been something to
> do with it.
> > 
> > I have no other network devices listed in device manager.
> > 
> > I have been getting the drivers from the intel web site.
> > The network card is an onboard one so I got all the
> software for the 
> > mobo which is a d875pbz.
> > 
> > 
> > Do you think it could be that this board is not xp
> compatible?
> > 
> > On 2 Jan 2005 at 22:12, Andrew Hodgson wrote:
> > 
> > > Hi,
> > > 
> > > Start | run | cmd to get command prompt up.  Doing
> > ipconfig won't do
> > > anything from run prompt because the command window will
> > open, the
> > > program will run, display the info, then exit cleanly,
> > causing the
> > > window to close only momentairly afterwards.
> > > 
> > > The 1394 connection (I assume your message meant this)
> > would also
> > show
> > > up as a network device, it is a small port which sort of
> > resembles a
> > USB
> > > port but will have a edge to it (sorry for explaining
> this
> > poorly).  
> > > It is for connecting cameras etc, and gives high data
> > transfer rates.  
> > > You may not have a connector, as there may not be a port
> > on the case,
> > > so
> > the
> > > pinouts on the motherboard would be there, they just
> > wouldn't go to
> > > anything.  On this machine which also has both ports, I
> > have two items
> > > in the network applet, that of the LAN (Realtek Gigabit
> > NIC) and a Via
> > > 1394 controler.
> > > 
> > > As for the drivers, where exactly are you getting these
> > from?
> > > 
> > > Also, just checking you are looking in the right place,
> > are you
> > > getting to device manager by going into control panel |
> > system |
> > > hardware | device manager?
> > > 
> > > Andrew.
> > > 
> > > -----Original Message-----
> > > From: access-uk@xxxxxxxxxxxxx
> > [mailto:access-uk@xxxxxxxxxxxxx] On
> > Behalf
> > > Of Keith Barrett
> > > Sent: 02 January 2005 20:22
> > > To: access-uk@xxxxxxxxxxxxx
> > > Subject: [access-uk] Re: xp network problem
> > > 
> > > 
> > > Hi Andrew,
> > > 
> > > Nothing in other devices.
> > > 
> > > How do I get to the command prompt in xp?
> > > 
> > > Do you mean the run dialogue box?
> > > 
> > > I get no response typing ipconfig in that box.
> > > 
> > > Do you know what this 1934 network connection might be?
> > > 
> > > Whenever I try to connect, I keep getting the message
> that
> > the 1934
> > > network connection was unable to varify any ip
> information
> > and nothing
> > > else.
> > > 
> > > I did try to remove this connection in order to start
> > again but I
> > > think I have made things worse as now, when I go in to
> > i.e. it tells
> > > me I need to connect or work offline so it seems that it
> > is not even
> > > looking for a network connection.
> > > 
> > > When I select any option to do with that connection, I
> get
> > an error
> > > message so I think I have really messed things up.
> > > 
> > > Another install of xp?
> > > 
> > > 
> > > On 2 Jan 2005 at 16:10, Andrew Hodgson wrote:
> > > 
> > > > Keith,
> > > > 
> > > > What items do you have in the other devices category
> (if
> > anything)
> > > > in the device manager?  What happens when you do an
> > ipconfig from
> > > the
> > > > command line (do you get an IP address in 192.168.x.x
> > range)?  
> > > > 
> > > > Andrew. 
> > > > 
> > > > -----Original Message-----
> > > > From: access-uk@xxxxxxxxxxxxx
> > [mailto:access-uk@xxxxxxxxxxxxx] On
> > > Behalf
> > > > Of Keith Barrett
> > > > Sent: 02 January 2005 15:55
> > > > To: access-uk@xxxxxxxxxxxxx
> > > > Subject: [access-uk] xp network problem
> > > > 
> > > > Hi Andrew,
> > > > 
> > > > I have now reinstalled xp.
> > > > 
> > > > In device manager, the only thing I can find is a 1934
> > network
> > > adapter.
> > > > 
> > > > No mention of anything that resembles intel.
> > > > 
> > > > So, do I now install the intel driver package?
> > > > 
> > > > 
> > > > Keith
> > > > 
> > > > - -
> > > > 
> > > > Keith Barrett
> > > > 
> > > > 
> > > > gw4nby
> > > > 
> > > > Bridgend
> > > > South Wales
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> > > 
> > > Keith
> > > 
> > > - -
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> > 
> > Keith
> > 
> > - -
> > 
> > Keith Barrett
> > 
> > 
> > gw4nby
> > 
> > Bridgend
> > South Wales
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> 
> Keith
> 
> - -
> 
> Keith Barrett
> 
> 
> gw4nby
> 
> Bridgend
> South Wales
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Keith

- -

Keith Barrett


gw4nby

Bridgend
South Wales
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