Mandy, I only suggested you did a system restore thinking that it was a software issue, but now we're betting on a router issue, you might as well undo that restoration and return to where you were before the system restore. In terms of Firefox, it's a fast, more reliable, and, in my view, more secure than IE. Hope that helps and sorry for any inconveniences caused. On Tue, 12 Jun 2007 16:13:05 +0100, "Mandy" <manumandy@xxxxxxxxxxxxxxxx> said: > So what should i do now? > > I tried a system restore and wish I hadn't - certainly it hasn't cleared > the > documents and settings thing and now I think I will have part of AVG > left > on here which \I will be unable to remove. > > Is Firefox a good alternative to IE? Does it work similarly? > > All I know is we're using Belkin so what should I do next? > > Mandy. > ----- Original Message ----- > From: "Christopher Hallsworth" <chrishallsworth@xxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, June 12, 2007 3:44 PM > Subject: [access-uk] Re: Any ideas? > > > > Ah I see. So Mandy, maybe the port(s) for browsing the web are blocked? > > On Tue, 12 Jun 2007 15:41:01 +0100, "Benjamin Hawkes-Lewis" > > <bhawkeslewis@xxxxxxxxxxxxxx> said: > >> IM and email clients use different ports to the HTTP protocol that > >> underpins the web. > >> > >> -- > >> Benjamin Hawkes-Lewis > >> > >> Christopher Hallsworth wrote: > >> > This is interesting. How can it be a router issue when she can use MSN > >> > Messenger and send and receive e-mails, but not browse the web? Mandy, > >> > just a thought. Why don't you try an alternative browser like Mozilla > >> > Firefox? You can get it from http://www.mozilla.org. It's fast, > >> > reliable, and, most importantly, is more secure than IE as far as I'm > >> > concerned. Hope that helps. > >> > On Tue, 12 Jun 2007 15:20:08 +0100, "Adrian Higginbotham" > >> > <adrian.higginbotham@xxxxxxxxxxxx> said: > >> >> Mandy - what router are you using? I had a problem similar to that you > >> >> describe whenI first upgraded to ie7 as did another list member and we > >> >> both traced the issue to bt routers although to be honest I don't > >> >> recall > >> >> exactly what the fix was now. > >> >> > >> >> > >> >> > >> >> Adrian Higginbotham > >> >> > >> >> > >> >> Accessibility content manager > >> >> > >> >> British Educational Communications and Technology Agency - BECTA > >> >> Tel: Direct dial 024 7679 7333 - Becta switchboard 02476-416994. > >> >> > >> >> Email: Adrian.Higginbotham@xxxxxxxxxxxx > >> >> Web: http://www.becta.org.uk/ > >> >> BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ > >> >> > >> >> > >> >> -----Original Message----- > >> >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > >> >> Behalf > >> >> Of Christopher Hallsworth > >> >> Sent: 12 June 2007 15:14 > >> >> To: access-uk@xxxxxxxxxxxxx > >> >> Subject: [access-uk] Re: Any ideas? > >> >> > >> >> When I've read your message Mandy, I began to be quite suspicious > >> >> about > >> >> the cause of your problems, because IE7 should in no way affect how > >> >> you > >> >> connect to the internet, even if phishing filter has been turned on. > >> >> Also, the "access denied" message also sounds suspicious to me. May I > >> >> suggest you take off SpySweper and download Spybot 1.4? You can get > >> >> this, along with the scripts, from http://www.jfwlite.com or > >> >> http://www.accessibleprograms.com. Also, perform a *full* system scan > >> >> to > >> >> make sure that all traces of any viruses/malware are removed. If all > >> >> else fails, then all I can think of is either a system restore or, in > >> >> the worst case, a complete system recovery. Sorry if this is bad news, > >> >> but the symptoms you describe should not be happening to a "normal" > >> >> computer user. Good luck. > >> >> On Tue, 12 Jun 2007 15:08:03 +0100, "Mandy" > >> >> <manumandy@xxxxxxxxxxxxxxxx> > >> >> said: > >> >>> Hi. Sorry if this goes on a bit but it is very frustrating. > >> >>> > >> >>> I've been having a problem where although connected to the internet > >> >>> and can use msn and email, can't use websites and this affects all > >> >>> three computers, two are hard wired and mine is wireless network but > >> >>> the belkin is in the main desktop computer and mine. > >> >>> > >> >>> It seems to just be when \I use sendspace to try to upload music that > >> >>> the internet goes of in the way I've described: it will say > >> >>> *internet > >> >>> explorer cannot display the webpage* and will tell me I am not > >> >>> connected to the internet. > >> >>> I've done disk defragment, disk cleanup, changed from AVG to NOD32, > >> >>> added Spysweeper, I'm also using AdAware - and removed browser > >> >> settings. > >> >>> Then yesterday I removed IE6 and everything seemed fine I could > >> >>> upload, download whatever I wanted but as soon as i went back to IE7 > >> >>> the same problems were back. > >> >>> > >> >>> Are there any particular settings to apply with IE7? Fishing filter > >> >>> to be turned on is recommended is this right? > >> >>> > >> >>> Also: if my *documents and settings all users* says access denied > >> >>> how > >> >>> can i alter this or should i just reformat the laptop which i only > >> >>> bought at the beginning of May but i just want to get it all right. > >> >>> > >> >>> > >> >>> Mandy. > >> >> Christopher Hallsworth > >> >> E-mail: chrishallsworth@xxxxxxxxxxxxxx > >> >> Skype name chrishallsworth7266 > >> >> > >> >> ** To leave the list, click on the immediately-following link:- > >> >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> >> ** If this link doesn't work then send a message to: > >> >> ** access-uk-request@xxxxxxxxxxxxx > >> >> ** and in the Subject line type > >> >> ** unsubscribe > >> >> ** For other list commands such as vacation mode, click on the > >> >> ** immediately-following link:- > >> >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> >> ** or send a message, to > >> >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> >> > >> >> > >> >> > >> >> ** To leave the list, click on the immediately-following link:- > >> >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> >> ** If this link doesn't work then send a message to: > >> >> ** access-uk-request@xxxxxxxxxxxxx > >> >> ** and in the Subject line type > >> >> ** unsubscribe > >> >> ** For other list commands such as vacation mode, click on the > >> >> ** immediately-following link:- > >> >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> >> ** or send a message, to > >> >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> >> > >> > Christopher Hallsworth > >> > E-mail: chrishallsworth@xxxxxxxxxxxxxx > >> > Skype name chrishallsworth7266 > >> > > >> > ** To leave the list, click on the immediately-following link:- > >> > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> > ** If this link doesn't work then send a message to: > >> > ** access-uk-request@xxxxxxxxxxxxx > >> > ** and in the Subject line type > >> > ** unsubscribe > >> > ** For other list commands such as vacation mode, click on the > >> > ** immediately-following link:- > >> > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> > ** or send a message, to > >> > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> > > >> > > >> > >> ** To leave the list, click on the immediately-following link:- > >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> ** If this link doesn't work then send a message to: > >> ** access-uk-request@xxxxxxxxxxxxx > >> ** and in the Subject line type > >> ** unsubscribe > >> ** For other list commands such as vacation mode, click on the > >> ** immediately-following link:- > >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> ** or send a message, to > >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> > > Christopher Hallsworth > > E-mail: chrishallsworth@xxxxxxxxxxxxxx > > Skype name chrishallsworth7266 > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > Christopher Hallsworth E-mail: chrishallsworth@xxxxxxxxxxxxxx Skype name chrishallsworth7266 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq