[TechAssist] Re: Useful and Professional Posting Suggestions
- From: "Prattigan Technology Group Inc" <PTGI@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 30 May 2003 18:58:34 -0400
I thought this was not an aol chat room
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard G.
Caillouet
Sent: Friday, May 30, 2003 4:54 PM
To: techassist@xxxxxxxxxxxxx
Cc: Doug Keller
Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
Why are you being such an ass? My comments were constructive and you can't
seem to take any criticism. Go away if you don't like the techassist
listserve. You are the only one to give me negative feedback so far. My
suggestions are consistent with the techassist administrators wishes.
I am not in a contest with you to see who can provide the most help to
others. I was clear that your help and that of others is appreciated, but
we can all do a better job of making our posts useful. If you choose to not
provide help to those who would offer you criticism so be it. I will not
hesitate to respond should you post a request for assistance and I have some
to give. I am sure that there is nothing that I could possibly tell you
that you don't already know, however.
Leonard G. Caillouet
Electronics World
Gainesville, FL
352-332-5608
352-332-5668 (fax)
----- Original Message -----
From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, May 30, 2003 3:54 PM
Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
> WHO IN THE HE-- DO YOU THINK YOU ARE???? YOU ARE NOT MY BOSS. YOU ARE MY
> PEER. As far as I am concerned using your own terminology, your post was
non
> technical, what was it doing on here? You better preach to yourself, or
try
> and give some tips on some TV's. maybe you are better at that. Why don't
you
> just tell the truth dude. YOU DO NOT LIKE SOME DISCUSSIONS, and a few of
> your buddies want to make this list just a tips list. Why don't you give
us
> the numbers: How many agreed with you? After hearing what you have to say,
> now I see why so many members have privately said you better not post on
> tech assist, you will be reprimanded. What a shame. I am checking the
> archives now to see how many total helpful fixes you have given. I would
> love to compare ours. You do not have to beat around the bush, why don't
> you just say my name, when you said: " a few of you think because you
spend
> a good deal of time helping others you can post whatever you want and
should
> not be reminded to keep
> your posts relevant to technical support". That is the biggest amount of
> bull that I have ever heard. Yes, I do help many because I enjoy doing so,
> but members like you make me want to sit back and just monitor and not
help.
> And from the private replies I have received on this topic, many members
> already are doing that. As far as the many replies to my original post
WHY?
> Why don't you get your facts straight. I made one original post, and many
> replied, don't you realize that there are many members here, if many
members
> reply to a thread, there will be many replies to a subject. Are you saying
> every member can not reply to a thread? What are you saying??????? I would
> hope that if a member makes a post, that if there are hundreds of replies
> that you and the others in charge are not going to freak out everytime.
That
> is what you get when you have hundreds of members. I guess you want to
> decide whom responds. Sorry, I do not have time for this. If I sit up at
> 3:00 in the morning and email a manual to help another member, I be Damn
if
> I will put up with this preaching. Have fun with your future dogs. I
> wouldn't help you if your shop depended on it to survive. You very
> unappreciative soul.
>
> Perry Bower, EHEER - Electronic Home Entertainment Equipment Repairer
> Electric Medic
> "It's Cheaper to Keep Her"
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> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard Caillouet
> Sent: Thursday, May 29, 2003 11:52 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Useful and Professional Posting Suggestions
>
>
> There has been a great deal of back and forth regarding the
appropriateness
> of posts and the proliferation of threads that get off track. After
> extensive conversations with members of the list and with the
adminstrators,
> I have decided to make some suggestions. This list is a great resource
and
> we should do everything we can to keep it so and to make it better.
>
> First, we should all remember why we are here. We are here to help each
> other to be more effective in our profession. By sharing information we
can
> be more efficient techs and more profitable businessmen. The primary
reason
> this group was established was to provide Technical Assistance, however,
not
> business related advice, humor, feel-good touchy feelies, or idle chit
chat.
> There is an amount of all of these that can be tolerated, but in order to
> keep the list efficient and effective we should all be mindfull of what we
> post and attempt to keep them to a minimum. This is what the
administrators
> have been trying to say. The business related stuff is mostly OK, and
> occasional BS can be tolerated, but some limits have to be set.
>
> Second, the administrators spend a great deal of time on this listserve
and
> the website and receive little in return. They are doing us a great
service
> and deserve a little slack. The more we do to police our own posts the
less
> they have to do. Sometimes they have not said things with grace, nor with
a
> great deal of consistency and people have gotten upset. Get over it and
> show some appreciation for their work to make all of us more professional
> and effective. We can all do a better job of making our posts relevant.
> All of us. Myself included.
>
> Third, a few of you think because you spend a good deal of time helping
> others you can post whatever you want and should not be reminded to keep
> your posts relevant to technical support. You are simply wrong. Your
help
> is appreciated and you should not take constructive criticism as meaning
> that it is not. The list administrators don't take it that way. They
> respond quite professionally to suggestions to improve the list, including
> the suggestion that critique of our posts needs to be more consistent and
> more clear. I have recently had that conversation and they will attempt
to
> improve on that. We need to do our part and respond likewise.
>
> Fourth, many of the users of this list do not seem to appreciate the value
> of the list archives. A link can be found at the bottom of every post.
> Many of you never even bother to check the archives or tips on the web
site
> before asking a question. You can often save yourself a lot of time and
get
> more information by checking there BEFORE posting a question. When
> searching the archives it is painfully obvious that too much chit chat
goes
> on because you have to go through so much of it sometimes to get to the
> useful information. Also, changing the subject line screws up the
archives,
> so start a new one rather than changing in the middle of a thread.
>
> Finally, I'd like to quote Jeff Dougherty (Intrepid Video TV/VCR), who
> recently posted some very wise, reasonable and appropriate advice that
> reflects the views of most of the members that I have communicated with
and
> the administrators:
>
> "I don't think it was the whole thread that was the problem, but some of
the
> replies to it that pretty much DID NOT contribute to the subject at
> hand...If replies are made informative, to the point and subject, then
there
> usually is no problem."
>
> If you can't live with that, you need to be somewhere else.
>
> Jeff, I hope you don't mind my quoting and snipping part of it. I mean in
> no way to imply that the suggestions in this post are your views, but your
> words were reflective of what many on the list feel.
>
> Be well all. Be in touch. Be reasonable.
>
> Leonard Caillouet
> Electronics World
> Gainesville, FL
>
>
>
>
>
>
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