[TechAssist] Re: Useful and Professional Posting Suggestions
- From: Philip Bader <tjanphyl@xxxxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 31 May 2003 11:11:31 -0400
Another words, the "thanks" "I'll try that", "that didn't work" type
stuff.
P Bader
Glenn Larkman wrote:
>
> Phillip,
>
> I see fixes posted all the time for the various problems that are posted,
> besides, my suggestion to make off list posting easier was primarily for the
> off topic and chatter type replies.
> Not for technical responses.
> Maybe I wasnt clear enough about that.
>
> Glenn Larkman
> Audiotech
> 256 Nth Hwy 101
> ENCINITAS CA 92024
> 760 944 9048
> FAX 944 0345
> mail to"mail@xxxxxxxxxxxxx"
> "www.audiotech.net"
> ----- Original Message -----
> From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, May 31, 2003 7:09 AM
> Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
>
> Then other techs would not know the fix for the probelm and there would be
> no archives to search because all the mail was private. If you would read
> or at least scan all the mail you would know all the fixes in advance and
> would not even have to ask the list for help. Of course you would need a
> good memory, but if your young it should work.
> Phillip R. Hull STET
> phil245@xxxxxxxxxxxxx
> FAX 517-569-2242
> ----- Original Message -----
> From: "Glenn Larkman" <mail@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, May 31, 2003 2:05 AM
> Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
>
> > Without becoming a part this "discussion" I want to make a suggestion.
> > I have made a number of replies on this list to the authors of various
> > requests for assistance and have been able to do so only by reposting to
> the
> > list.
> > Maybe there would be less "chatter" if members could reply to each other
> > privately instead of using the list as a point of communication.
> > Can the list be set up so that when the "reply" button is hit there is a
> > choice of sending a response to either the sender, or, the sender AND the
> > list?
> > If everyone had a signature file with their email address in it for
> members
> > to use to reply to, then that could possibly reduce the number of
> irrelevant
> > emails, a number of which I admit to sending....I'm as guilty as anyone.
> > The point I'm making is that some of those posts I made were because it
> was
> > either difficult or not possible for me to reply to the sender only off
> the
> > list.
> > Not looking for a fight or to be kicked off the forum...just a
> > suggestion..............................
> >
> >
> > Glenn Larkman
> > Audiotech
> > 256 Nth Hwy 101
> > ENCINITAS CA 92024
> > 760 944 9048
> > FAX 944 0345
> > mail to"mail@xxxxxxxxxxxxx"
> > "www.audiotech.net"
> > ----- Original Message -----
> > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, May 30, 2003 7:54 PM
> > Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
> >
> >
> > Leonard,
> > Now if I may quote you:
> > ---------
> > Fourth, many of the users of this list do not seem to appreciate the value
> > of the list archives. A link can be found at the bottom of every post.
> > Many of you never even bother to check the archives or tips on the web
> site
> > before asking a question. You can often save yourself a lot of time and
> get
> > more information by checking there BEFORE posting a question-
> > ----------
> > This really does not do much good when people do not place model/chassis
> and
> > brief description of problem in the subject line. If
> > you are searching the archives for a model number, if I'm not mistaken, if
> > the model is not in the subject line, those posts will
> > not be found.
> > Furthermore, who wants to open several messages with certain model numbers
> > only to find those symptoms are no where close.
> > The ability to search the archives is an awesome tool if we have some kind
> > of uniformity to the posts.
> >
> > Jeff Dougherty
> > Intrepid Video TV/VCR
> > 263 S Front St
> > Steelton PA 17113
> > fax...717-564-4952
> > www.intrepid-video.com www.tech-repair.net
> >
> > ----- Original Message -----
> > From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 29, 2003 11:52 PM
> > Subject: [TechAssist] Useful and Professional Posting Suggestions
> >
> >
> > There has been a great deal of back and forth regarding the
> appropriateness
> > of posts and the proliferation of threads that get off track. After
> > extensive conversations with members of the list and with the
> adminstrators,
> > I have decided to make some suggestions. This list is a great resource
> and
> > we should do everything we can to keep it so and to make it better.
> >
> > First, we should all remember why we are here. We are here to help each
> > other to be more effective in our profession. By sharing information we
> can
> > be more efficient techs and more profitable businessmen. The primary
> reason
> > this group was established was to provide Technical Assistance, however,
> not
> > business related advice, humor, feel-good touchy feelies, or idle chit
> chat.
> > There is an amount of all of these that can be tolerated, but in order to
> > keep the list efficient and effective we should all be mindfull of what we
> > post and attempt to keep them to a minimum. This is what the
> administrators
> > have been trying to say. The business related stuff is mostly OK, and
> > occasional BS can be tolerated, but some limits have to be set.
> >
> > Second, the administrators spend a great deal of time on this listserve
> and
> > the website and receive little in return. They are doing us a great
> service
> > and deserve a little slack. The more we do to police our own posts the
> less
> > they have to do. Sometimes they have not said things with grace, nor with
> a
> > great deal of consistency and people have gotten upset. Get over it and
> > show some appreciation for their work to make all of us more professional
> > and effective. We can all do a better job of making our posts relevant.
> > All of us. Myself included.
> >
> > Third, a few of you think because you spend a good deal of time helping
> > others you can post whatever you want and should not be reminded to keep
> > your posts relevant to technical support. You are simply wrong. Your
> help
> > is appreciated and you should not take constructive criticism as meaning
> > that it is not. The list administrators don't take it that way. They
> > respond quite professionally to suggestions to improve the list, including
> > the suggestion that critique of our posts needs to be more consistent and
> > more clear. I have recently had that conversation and they will attempt
> to
> > improve on that. We need to do our part and respond likewise.
> >
> > Fourth, many of the users of this list do not seem to appreciate the value
> > of the list archives. A link can be found at the bottom of every post.
> > Many of you never even bother to check the archives or tips on the web
> site
> > before asking a question. You can often save yourself a lot of time and
> get
> > more information by checking there BEFORE posting a question. When
> > searching the archives it is painfully obvious that too much chit chat
> goes
> > on because you have to go through so much of it sometimes to get to the
> > useful information. Also, changing the subject line screws up the
> archives,
> > so start a new one rather than changing in the middle of a thread.
> >
> > Finally, I'd like to quote Jeff Dougherty (Intrepid Video TV/VCR), who
> > recently posted some very wise, reasonable and appropriate advice that
> > reflects the views of most of the members that I have communicated with
> and
> > the administrators:
> >
> > "I don't think it was the whole thread that was the problem, but some of
> the
> > replies to it that pretty much DID NOT contribute to the subject at
> > hand...If replies are made informative, to the point and subject, then
> there
> > usually is no problem."
> >
> > If you can't live with that, you need to be somewhere else.
> >
> > Jeff, I hope you don't mind my quoting and snipping part of it. I mean in
> > no way to imply that the suggestions in this post are your views, but your
> > words were reflective of what many on the list feel.
> >
> > Be well all. Be in touch. Be reasonable.
> >
> > Leonard Caillouet
> > Electronics World
> > Gainesville, FL
> >
> >
> >
> >
> >
> >
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--
Philip Bader
Jan Phyl TV Inc. (estab. 1976)
3420 Recker Hwy. Winter Haven, Fl. 33880
Fax (863) 299-8821
email: tjanphyl@xxxxxxxxxxxxxxx
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