[TechAssist] Re: Useful and Professional Posting Suggestions
- From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 1 Jun 2003 10:04:04 -0400
Use common sense people.
If your post could benefit others, make it to the list.
If not, send privately! This can be done easily with most email programs.When
you click reply, the original poster's email is right
there in the header to copy/paste in place of this list address.
Posts I send privately are thanks you's or when I need to clarify something on
someone's reply or a long shot suggestions, maybe.
All repair suggestions AND tips should go to the list. As I said, common
sense should tell you where to send the reply.
Jeff Dougherty
Intrepid Video TV/VCR
263 S Front St
Steelton PA 17113
fax...717-564-4952
www.intrepid-video.com www.tech-repair.net
----- Original Message -----
From: "larry" <schntv@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, May 31, 2003 1:41 PM
Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
Please dont make your replies private!
I learn much from many posts, none of which are addressed to
me.
for a given problem there could be many causes, and the more
suggestions the better.
If anything I would rather hear more explanation than No
color,"replace C123".
such as where, what circuit, value of part, etc.
But I appreciate even short tips.
I agree, the answers are probably here, so either a tech
should keep his own records or read the archives, and he wont
need to ask the same questions over and over.
Just my opinion,
Larry
Glenn Larkman wrote:
>
> Without becoming a part this "discussion" I want to make a suggestion.
> I have made a number of replies on this list to the authors of various
> requests for assistance and have been able to do so only by reposting to the
> list.
> Maybe there would be less "chatter" if members could reply to each other
> privately instead of using the list as a point of communication.
> Can the list be set up so that when the "reply" button is hit there is a
> choice of sending a response to either the sender, or, the sender AND the
> list?
> If everyone had a signature file with their email address in it for members
> to use to reply to, then that could possibly reduce the number of irrelevant
> emails, a number of which I admit to sending....I'm as guilty as anyone.
> The point I'm making is that some of those posts I made were because it was
> either difficult or not possible for me to reply to the sender only off the
> list.
> Not looking for a fight or to be kicked off the forum...just a
> suggestion..............................
>
> Glenn Larkman
> Audiotech
> 256 Nth Hwy 101
> ENCINITAS CA 92024
> 760 944 9048
> FAX 944 0345
> mail to"mail@xxxxxxxxxxxxx"
> "www.audiotech.net"
> ----- Original Message -----
> From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, May 30, 2003 7:54 PM
> Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
>
> Leonard,
> Now if I may quote you:
> ---------
> Fourth, many of the users of this list do not seem to appreciate the value
> of the list archives. A link can be found at the bottom of every post.
> Many of you never even bother to check the archives or tips on the web site
> before asking a question. You can often save yourself a lot of time and get
> more information by checking there BEFORE posting a question-
> ----------
> This really does not do much good when people do not place model/chassis and
> brief description of problem in the subject line. If
> you are searching the archives for a model number, if I'm not mistaken, if
> the model is not in the subject line, those posts will
> not be found.
> Furthermore, who wants to open several messages with certain model numbers
> only to find those symptoms are no where close.
> The ability to search the archives is an awesome tool if we have some kind
> of uniformity to the posts.
>
> Jeff Dougherty
> Intrepid Video TV/VCR
> 263 S Front St
> Steelton PA 17113
> fax...717-564-4952
> www.intrepid-video.com www.tech-repair.net
>
> ----- Original Message -----
> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 29, 2003 11:52 PM
> Subject: [TechAssist] Useful and Professional Posting Suggestions
>
> There has been a great deal of back and forth regarding the appropriateness
> of posts and the proliferation of threads that get off track. After
> extensive conversations with members of the list and with the adminstrators,
> I have decided to make some suggestions. This list is a great resource and
> we should do everything we can to keep it so and to make it better.
>
> First, we should all remember why we are here. We are here to help each
> other to be more effective in our profession. By sharing information we can
> be more efficient techs and more profitable businessmen. The primary reason
> this group was established was to provide Technical Assistance, however, not
> business related advice, humor, feel-good touchy feelies, or idle chit chat.
> There is an amount of all of these that can be tolerated, but in order to
> keep the list efficient and effective we should all be mindfull of what we
> post and attempt to keep them to a minimum. This is what the administrators
> have been trying to say. The business related stuff is mostly OK, and
> occasional BS can be tolerated, but some limits have to be set.
>
> Second, the administrators spend a great deal of time on this listserve and
> the website and receive little in return. They are doing us a great service
> and deserve a little slack. The more we do to police our own posts the less
> they have to do. Sometimes they have not said things with grace, nor with a
> great deal of consistency and people have gotten upset. Get over it and
> show some appreciation for their work to make all of us more professional
> and effective. We can all do a better job of making our posts relevant.
> All of us. Myself included.
>
> Third, a few of you think because you spend a good deal of time helping
> others you can post whatever you want and should not be reminded to keep
> your posts relevant to technical support. You are simply wrong. Your help
> is appreciated and you should not take constructive criticism as meaning
> that it is not. The list administrators don't take it that way. They
> respond quite professionally to suggestions to improve the list, including
> the suggestion that critique of our posts needs to be more consistent and
> more clear. I have recently had that conversation and they will attempt to
> improve on that. We need to do our part and respond likewise.
>
> Fourth, many of the users of this list do not seem to appreciate the value
> of the list archives. A link can be found at the bottom of every post.
> Many of you never even bother to check the archives or tips on the web site
> before asking a question. You can often save yourself a lot of time and get
> more information by checking there BEFORE posting a question. When
> searching the archives it is painfully obvious that too much chit chat goes
> on because you have to go through so much of it sometimes to get to the
> useful information. Also, changing the subject line screws up the archives,
> so start a new one rather than changing in the middle of a thread.
>
> Finally, I'd like to quote Jeff Dougherty (Intrepid Video TV/VCR), who
> recently posted some very wise, reasonable and appropriate advice that
> reflects the views of most of the members that I have communicated with and
> the administrators:
>
> "I don't think it was the whole thread that was the problem, but some of the
> replies to it that pretty much DID NOT contribute to the subject at
> hand...If replies are made informative, to the point and subject, then there
> usually is no problem."
>
> If you can't live with that, you need to be somewhere else.
>
> Jeff, I hope you don't mind my quoting and snipping part of it. I mean in
> no way to imply that the suggestions in this post are your views, but your
> words were reflective of what many on the list feel.
>
> Be well all. Be in touch. Be reasonable.
>
> Leonard Caillouet
> Electronics World
> Gainesville, FL
>
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--
Schneider TV & Electronic Inc.
5415 N. Wooster ave.
Dover, Ohio 44622 www.geocities.com/schntv2000/
330-343-0768 FCC. first class & Extra class K8WLY
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