[TechAssist] Re: Useful and Professional Posting Suggestions
- From: "D Thunhurst" <dthunhurst@xxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 31 May 2003 13:05:17 -0600
Has anyone attempted to join this new chat list???
> Jeff's chat line...things are a little more laid back, and if a subject
> interests you, join in.
> Give Chat@xxxxxxxxxxxxxxxxxx a try,
I thought this would be of some interest to me as I like a break from the
hum drum of everyday business and still keep the TechAssist members happy.
To my surprise, here is the message that I received back after requesting to
join.
"Your request to the Chat mailing list
Posting of your message titled "Chat list" has been rejected by the list
moderator. The moderator gave the following reason for rejecting your
request:
"Non-members are not allowed to post messages to this list."
Any questions or comments should be directed to the list administrator
at: Chat-admin@xxxxxxxxxxxxxxxxxx"
Oh well......I guess they weren't too serious about this list.
Daryl
Daryl's TV
3310 Dyer St.
El Paso, TX 79930
915-565-9184
915-564-1024 Fax
dthunhurst@xxxxxxx
http://dynacomp.freeyellow.com
----- Original Message -----
From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, May 31, 2003 10:10 AM
Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
> For more information on this chat list, Ed mentioned, contact Ed or me off
list and we can add you.
>
> Jeff Dougherty
> Intrepid Video TV/VCR
> 263 S Front St
> Steelton PA 17113
> fax...717-564-4952
> www.intrepid-video.com www.tech-repair.net
>
> ----- Original Message -----
> From: "Teltek3" <teltek3@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Cc: <Chat@xxxxxxxxxxxxxxxxxx>
> Sent: Saturday, May 31, 2003 7:06 AM
> Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
>
>
> To save the other tech's precious time, looking up fixes for others, after
a
> fix has been sent, maybe make one post to the list that problem has been
> solved.
> May have to cut and paste the problem/fix, with Model and Chassis in
Subject
> line with (vertical) or (sound) etc. in bracket.
> This leaves a nice clean message, for your database. If you want to
discuss
> other business related subjects, such as taxes, Service charges, why not
try
> Jeff's chat line...things are a little more laid back, and if a subject
> interests you, join in.
> Give Chat@xxxxxxxxxxxxxxxxxx a try,
>
> -Ed-
> ----- Original Message -----
> From: "Glenn Larkman" <mail@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, May 31, 2003 2:05 AM
> Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
>
>
> > Without becoming a part this "discussion" I want to make a suggestion.
> > I have made a number of replies on this list to the authors of various
> > requests for assistance and have been able to do so only by reposting to
> the
> > list.
> > Maybe there would be less "chatter" if members could reply to each other
> > privately instead of using the list as a point of communication.
> > Can the list be set up so that when the "reply" button is hit there is a
> > choice of sending a response to either the sender, or, the sender AND
the
> > list?
> > If everyone had a signature file with their email address in it for
> members
> > to use to reply to, then that could possibly reduce the number of
> irrelevant
> > emails, a number of which I admit to sending....I'm as guilty as anyone.
> > The point I'm making is that some of those posts I made were because it
> was
> > either difficult or not possible for me to reply to the sender only off
> the
> > list.
> > Not looking for a fight or to be kicked off the forum...just a
> > suggestion..............................
> >
> >
> > Glenn Larkman
> > Audiotech
> > 256 Nth Hwy 101
> > ENCINITAS CA 92024
> > 760 944 9048
> > FAX 944 0345
> > mail to"mail@xxxxxxxxxxxxx"
> > "www.audiotech.net"
> > ----- Original Message -----
> > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, May 30, 2003 7:54 PM
> > Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
> >
> >
> > Leonard,
> > Now if I may quote you:
> > ---------
> > Fourth, many of the users of this list do not seem to appreciate the
value
> > of the list archives. A link can be found at the bottom of every post.
> > Many of you never even bother to check the archives or tips on the web
> site
> > before asking a question. You can often save yourself a lot of time and
> get
> > more information by checking there BEFORE posting a question-
> > ----------
> > This really does not do much good when people do not place model/chassis
> and
> > brief description of problem in the subject line. If
> > you are searching the archives for a model number, if I'm not mistaken,
if
> > the model is not in the subject line, those posts will
> > not be found.
> > Furthermore, who wants to open several messages with certain model
numbers
> > only to find those symptoms are no where close.
> > The ability to search the archives is an awesome tool if we have some
kind
> > of uniformity to the posts.
> >
> > Jeff Dougherty
> > Intrepid Video TV/VCR
> > 263 S Front St
> > Steelton PA 17113
> > fax...717-564-4952
> > www.intrepid-video.com www.tech-repair.net
> >
> > ----- Original Message -----
> > From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 29, 2003 11:52 PM
> > Subject: [TechAssist] Useful and Professional Posting Suggestions
> >
> >
> > There has been a great deal of back and forth regarding the
> appropriateness
> > of posts and the proliferation of threads that get off track. After
> > extensive conversations with members of the list and with the
> adminstrators,
> > I have decided to make some suggestions. This list is a great resource
> and
> > we should do everything we can to keep it so and to make it better.
> >
> > First, we should all remember why we are here. We are here to help each
> > other to be more effective in our profession. By sharing information we
> can
> > be more efficient techs and more profitable businessmen. The primary
> reason
> > this group was established was to provide Technical Assistance, however,
> not
> > business related advice, humor, feel-good touchy feelies, or idle chit
> chat.
> > There is an amount of all of these that can be tolerated, but in order
to
> > keep the list efficient and effective we should all be mindfull of what
we
> > post and attempt to keep them to a minimum. This is what the
> administrators
> > have been trying to say. The business related stuff is mostly OK, and
> > occasional BS can be tolerated, but some limits have to be set.
> >
> > Second, the administrators spend a great deal of time on this listserve
> and
> > the website and receive little in return. They are doing us a great
> service
> > and deserve a little slack. The more we do to police our own posts the
> less
> > they have to do. Sometimes they have not said things with grace, nor
with
> a
> > great deal of consistency and people have gotten upset. Get over it and
> > show some appreciation for their work to make all of us more
professional
> > and effective. We can all do a better job of making our posts relevant.
> > All of us. Myself included.
> >
> > Third, a few of you think because you spend a good deal of time helping
> > others you can post whatever you want and should not be reminded to keep
> > your posts relevant to technical support. You are simply wrong. Your
> help
> > is appreciated and you should not take constructive criticism as meaning
> > that it is not. The list administrators don't take it that way. They
> > respond quite professionally to suggestions to improve the list,
including
> > the suggestion that critique of our posts needs to be more consistent
and
> > more clear. I have recently had that conversation and they will attempt
> to
> > improve on that. We need to do our part and respond likewise.
> >
> > Fourth, many of the users of this list do not seem to appreciate the
value
> > of the list archives. A link can be found at the bottom of every post.
> > Many of you never even bother to check the archives or tips on the web
> site
> > before asking a question. You can often save yourself a lot of time and
> get
> > more information by checking there BEFORE posting a question. When
> > searching the archives it is painfully obvious that too much chit chat
> goes
> > on because you have to go through so much of it sometimes to get to the
> > useful information. Also, changing the subject line screws up the
> archives,
> > so start a new one rather than changing in the middle of a thread.
> >
> > Finally, I'd like to quote Jeff Dougherty (Intrepid Video TV/VCR), who
> > recently posted some very wise, reasonable and appropriate advice that
> > reflects the views of most of the members that I have communicated with
> and
> > the administrators:
> >
> > "I don't think it was the whole thread that was the problem, but some of
> the
> > replies to it that pretty much DID NOT contribute to the subject at
> > hand...If replies are made informative, to the point and subject, then
> there
> > usually is no problem."
> >
> > If you can't live with that, you need to be somewhere else.
> >
> > Jeff, I hope you don't mind my quoting and snipping part of it. I mean
in
> > no way to imply that the suggestions in this post are your views, but
your
> > words were reflective of what many on the list feel.
> >
> > Be well all. Be in touch. Be reasonable.
> >
> > Leonard Caillouet
> > Electronics World
> > Gainesville, FL
> >
> >
> >
> >
> >
> >
>
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