Hi You can have talks installed before you get it. the agent is wrong. I received my 6210 just a couple of weeks ago and I ordered it on the sunday and it arrived on the Wednesday (it should have been the Teusday) with talks pre-installed. Walter. -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Badger Sent: 29 July 2009 23:40 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] vodafone question just ordered the e71 off vodafone. they said they can't send the phone out with talks on and i'll have to go the shop which is a pain in the proverbial. does anybody know if i can install the talks software myself then call them and have them lisence it for me? otherwise, after the trouble i had last time i think i'd rather bite the bullet and pay the 50 quid transfer fee.