[talks-uk] Re: vodafone question
- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Thu, 30 Jul 2009 15:00:07 +0100
Brian
they're like every other company. You could ring five times, speak to five
different people and get five different pieces of advice.
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message -----
From: brian williams
To: talks-uk@xxxxxxxxxxxxx
Sent: Thursday, July 30, 2009 2:56 PM
Subject: [talks-uk] Re: vodafone question
With vodfaone it al depends on who you get. Do they have any knowledge about
vodafone products? do they have any knowledge about Talks? and in my experience
some of them aren't even aware they are there to serve customers, like when I
went to a vodafone store and was stuck between a customer service person and
his friend behind me talking about whether they should book a holiday together.
I'm afraid i couldn't return to vodafone if it was the last phone company on
earth. It's another case of a company making dicisions on high and not
communicating with the front line staff.
Brian
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