Beverly, Here's what you'll need to do. If anything at all makes you pause and scratch your head, don't hesitate to fire off a post to ask about it. If it does come to that, stop following the rest until that question has been completely cleared up. That way, no 'false moves' will have a chance to become more compromised than they maybe had already become. :O) My focus here is to first put everything back together so that you have a complete & working profile for Firefox. I then want to hide it so that you can reinstall QuickTime for your dressmaking pattern program (without the install hijacking Firefox). Finally, we can tell Firefox that it's ok to come out from hiding. The first thing to do is to have all of your old settings together within a single 'profile'. But restoring your old profile folder last night, you have provided us with a beautiful opportunity for doing exactly that. So, right click on the folder named 'copy of ccm1moc8.default', select Rename from the menu and rename it to '4y5qnqh7.default' (without using the quotes I added). Since it already contains all of your old settings, bookmarks, etc., this renamed folder will be used as your complete profile folder mentioned above. Just to be safe, you'll want to make a copy of this folder and store the copy in a safe place, away from the rest of what we're going to do. If we never have need for it again, that's fine, but it'll be very important to have it available should anything else go wrong (I'm praying, too). To make this copy, right click on the newly renamed '4y5qnqh7.default' folder and select Copy from the menu. Next, open your My Documents folder in a separate window, right click an unoccupied area within the My Documents folder and select Paste from the menu. You'll see the entire original folder quickly copied into the My Documents folder. Close My Documents when it has finished. Next, if you haven't already done so, we're going to move the now renamed profile folder to its rightful location shown below. C:\WINDOWS\Application Data\Mozilla\Firefox\Profiles\4y5qnqh7.default\ Since the other profile folder seems to have disappeared on us, the easiest way to accomplish this is just grab and move the folder called 'Profiles' that is just above your newly renamed profile folder in the left pane of Explorer and move that to the Firefox folder just above it in that same area. That may sound a little confusing, so I'll use path statements to help illustrate. Move the "Profiles/4y5qnqh7.default" cluster from C:\ WINDOWS Application Data Mozilla Profiles Profiles <---THIS ONE xxxxxxxx.default\ Over to the C:\ WINDOWS Application Data Mozilla Firefox <----TO HERE folder so that the end result is the correct path of C:\ WINDOWS Application Data Mozilla Firefox Profiles 4y5qnqh7.default\ You should then grab me a screenshot of the following locations: C:\WINDOWS\Application Data\Mozilla C:\WINDOWS\Application Data\Mozilla\Profiles C:\WINDOWS\Application Data\Mozilla\Firefox C:\WINDOWS\Application Data\Mozilla\Firefox\Profiles C:\WINDOWS\Application Data\Mozilla\Firefox\Profiles\4y5qnqh7.default I know the screenshots are a lot of work, but it appears to be my only means of seeing what you're seeing. It also allows me to move ahead with full confidence in what has already been done and how the remaining steps will affect or be affected by them. :O) Peace, G "The only dumb questions are the ones that are never asked" ----- Original Message ----- From: "Beverly Hahn" <bhahn@xxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, June 18, 2008 11:09 PM Subject: -=PCTechTalk=- Re: QuickTime > Thanks so much. I'll check back with you tomorrow evening. > Beverly --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------