-=PCTechTalk=- Re: BVRP Classic Phone Tools Fax Log Not There
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 14 Jul 2008 19:52:36 -0400
Hi Toni,
Well, every image you uploaded to my server showed the same location
within your registry with the left pane being scrolled to show all of the
exposed keys, so it appears I was not clear enough in at least that part of
my instructions. This idea was not to scroll through the left pane, but to
receive your first 'hit' and then check the contents of any related registry
keys in that area. That means using your arrow keys (or mouse cursor) to
move through any subkeys or parent keys related to BVRP Classic to see if
the path was shown in any of them. If your search comes up empty, you would
then need to press the F3 key to search for a new 'hit where you could
repeat the process.
Since clearly explaining how to do all of this is much harder than
actually showing someone, I'd like to suggest that we establish a Remote
Assistance session between our two computers over the internet. If you've
never used that feature, it would allow me to actually connect to your
desktop and search through your registry from here (your desktop will appear
to me in a large window). If the idea of this makes you nervous, you will
always be in full control of the session (if you use your mouse, it will
override my ability to control your cursor), will be able to see everything
I do while we're connected and you will be able to terminate the connection
at any time. If this sounds like a plan, let me know and I'll walk you
through the steps for sending me an invite privately.
Peace,
Gman
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "Toni Hawkins" <tonirh@xxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, July 14, 2008 4:47 PM
Subject: -=PCTechTalk=- Re: BVRP Classic Phone Tools Fax Log Not There
> Any new thoughts on solving this issue???
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