Ok, so what exactly do you want me to do now to solve my issue. I want to do anything to help you to solve this. Please advise. Thanks, and peace back at ya! Toni ----- Original Message ----- From: Gman To: pctechtalk@xxxxxxxxxxxxx Sent: Monday, July 14, 2008 6:52 PM Subject: -=PCTechTalk=- Re: BVRP Classic Phone Tools Fax Log Not There Hi Toni, Well, every image you uploaded to my server showed the same location within your registry with the left pane being scrolled to show all of the exposed keys, so it appears I was not clear enough in at least that part of my instructions. This idea was not to scroll through the left pane, but to receive your first 'hit' and then check the contents of any related registry keys in that area. That means using your arrow keys (or mouse cursor) to move through any subkeys or parent keys related to BVRP Classic to see if the path was shown in any of them. If your search comes up empty, you would then need to press the F3 key to search for a new 'hit where you could repeat the process. Since clearly explaining how to do all of this is much harder than actually showing someone, I'd like to suggest that we establish a Remote Assistance session between our two computers over the internet. If you've never used that feature, it would allow me to actually connect to your desktop and search through your registry from here (your desktop will appear to me in a large window). If the idea of this makes you nervous, you will always be in full control of the session (if you use your mouse, it will override my ability to control your cursor), will be able to see everything I do while we're connected and you will be able to terminate the connection at any time. If this sounds like a plan, let me know and I'll walk you through the steps for sending me an invite privately. Peace, Gman "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "Toni Hawkins" <tonirh@xxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, July 14, 2008 4:47 PM Subject: -=PCTechTalk=- Re: BVRP Classic Phone Tools Fax Log Not There > Any new thoughts on solving this issue??? --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx --------------------------------------------------------------- --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------