[pchelpers] Re: sending emails from apartment

  • From: Scott McNay <wizard@xxxxxxxx>
  • To: PC Helpers <pchelpers@xxxxxxxxxxxxx>
  • Date: Tue, 13 Oct 2009 21:09:26 -0500

Hi,

There are two separate issues here, and one or both may be involved:

1. The home (your own) ISP may block SMTP connection attempts from
outside.  This  is unlikely to be the problem, since people often want
to check their email while away.

2. The local ISB may block attempts to connect to the SMTP server on
your  home  ISP. This is most likely the problem.

Most ISBs have webmail available, which lets you check email using a
web browser, without worrying about being blocked.

For those with a disability: you have a good excuse to call up the
local ISP and make them help you get Thunderbird working, instead of
foisting webmail or excuses on you. they may get a headache as a
result; too bad for them for making it too restrictive. On the other
hand, they may decline on the grounds that they're a monopoly and
therefore don't need to care about you (although they likely won't say
that out loud).

--Scott.


Tuesday, October 13, 2009, 4:29:38 PM, Ekhart wrote:

EGlnl> Hi Re-Na

>> I am at an apartment in New Orleans.  They provide wireless access.  (from
>> Cox)
>> I can receive email in Thunderbird, and I can surf the net.
>> What I can't do is reply to emails or send emails from Thunderbird.
>> I get this error when I try:
>> And error occured when sending mail.  The mail server sent an incorrect
>> greeting.
>> Cannot connect to SMTP server 208.180.40.68 (208.180.4.68:25) Connect error
>> 10060
>>
>>
>> So, I CAN send mail if I go to Firefox and log into gmail.  But I would like
>> to send mail from Thunderbird and be able to click reply to reply to mail.

EGlnl> You didn't tell us whether Cox is your usual ISP; it's probably not, 
EGlnl> which it won't let you send email to prevent spammers from doing just 
EGlnl> that, using a different ISP than their own.

EGlnl> Google is your friend:
EGlnl> 
http://www.google.com/#hl=en&source=hp&q=%22Cannot+connect+to+SMTP+server%22++%22Connect+error+10060&btnG=Google+Search&aq=f&aqi=&oq=%22Cannot+connect+to+SMTP+server%22++%22Connect+error+10060&fp=c807e9ccc08a197a

EGlnl> The hits with the best explanations seem to be these:

EGlnl> This error is very typical when you try to send an e-mail using an ISP
EGlnl> you don't have an account with. Most ISPs block any addresses trying to
EGlnl> send e-mail through them if the addresses are not their own. This is to
EGlnl> counteract spam. If you are using a proxy it can have this effect too.
EGlnl> It probably doesn't have anything to do with XP or your computer.

EGlnl> In your case I would suggest using a "public" smtp-server, i.e. one that
EGlnl> doesn't block any addresses. Or use the smtp server that comes with your
EGlnl> account.

EGlnl> from:
EGlnl> 
http://forums.mozillazine.org/viewtopic.php?f=39&t=522985&start=0&st=0&sk=t&sd=a

EGlnl> explanations and workarounds:

EGlnl> 
http://improve-it.blogspot.com/2008/05/cannot-connect-to-smtp-server-connect.html

EGlnl> 
http://richelectron.blogspot.com/2009/01/cannot-connect-to-smtp-server.html




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