Hi Don, What happens if you hit Start....Run...and type: control.exe modem.cpl ? Does that fire up the modem control panel? -Tim Hamel Donald Bieber wrote: > > When I go to install a modem on this one particular computer, I get an > error message that says: > > "Setup cannot load the installer (modem.cpl) for the modem hardware being > installed. Contact your hardware vendor for assistance." > > The file "modem.cpl" is in the Windows/System directory right where it > should be, I checked another computer with the same OS to be sure it was > at the right place. > > I have tried to install 3 different modems and got the same message. > > There are no references in the CMOS to the/a modem or any IRQ's that are > not assigned to the PCI slots, which are the only cards installed, no ISA > > Any suggestions? > > cu, > Don Bieber, The-Picture-Man > > PS I haven't done drugs since the 60's 'cause I find I get the same > effect just by standing up really fast > ________________________________________________________________ > GET INTERNET ACCESS FROM JUNO! > Juno offers FREE or PREMIUM Internet access for less! > Join Juno today! For your FREE software, visit: > http://dl.www.juno.com/get/web/.