[pchelpers] Re: (modem.cpl)

  • From: "Tim H." <tekphobia@xxxxxxxxx>
  • To: pchelpers@xxxxxxxxxxxxx
  • Date: Tue, 05 Feb 2002 10:34:06 -0800

Howdy,

Here's something you can try. Fire up regedit and navigate to:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Modem

In the right pane, you should see (all string types):

Icon "0"
Installer "Modem.cpl"
Link ....what I have is "{4D36E96D-E325-11CE-BFC1-08002BE10318}"

Anyways, make sure all that matches up. If that doesn't fix it, I'll
keep tinkering around.

HTH,

Tim Hamel

Donald Bieber wrote:
> 
> When I go to install a modem on this one particular computer, I get an
> error message that says:
> 
> "Setup cannot load the installer (modem.cpl) for the modem hardware being
> installed. Contact your hardware vendor for assistance."
> 
> The file "modem.cpl" is in the Windows/System directory right where it
> should be, I checked another computer with the same OS to be sure it was
> at the right place.
> 
> I have tried to install 3 different modems and got the same message.
> 
> There are no references in the CMOS to the/a modem or any IRQ's that are
> not assigned to the PCI slots, which are the only cards installed, no ISA
> 
> Any suggestions?
> 
> cu,
> Don Bieber, The-Picture-Man
> 
> PS  I haven't done drugs since the 60's 'cause I find I get the same
> effect just by standing up really fast
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