I'm guessing on this. Possibly the file was ok, but failed to carry out its task in the installation. That could indicate a problem with the modem or the way it is installed. If it is the file, you may have a scratched CD. Again, the supplier should assist with that. Donald Bieber wrote: > > When I go to install a modem on this one particular computer, I get an > error message that says: > > "Setup cannot load the installer (modem.cpl) for the modem hardware > being > installed. Contact your hardware vendor for assistance." > > The file "modem.cpl" is in the Windows/System directory right where it > should be, I checked another computer with the same OS to be sure it > was > at the right place. > > I have tried to install 3 different modems and got the same message. > > There are no references in the CMOS to the/a modem or any IRQ's that > are > not assigned to the PCI slots, which are the only cards installed, no > ISA > > Any suggestions? > > cu, > Don Bieber, The-Picture-Man > > PS I haven't done drugs since the 60's 'cause I find I get the same > effect just by standing up really fast > ________________________________________________________________ > GET INTERNET ACCESS FROM JUNO! > Juno offers FREE or PREMIUM Internet access for less! > Join Juno today! For your FREE software, visit: > http://dl.www.juno.com/get/web/. -- Regards, John Durham <mailto:modec@xxxxxxxxxxxxxx > ICQ number 112663246 Fax/Phone 64 4 5286786 Award winning web site at http://modecideas.com?sig Order my latest e-book at http://modecideas.com/dmaxhits.htm?sig PC-HELPERS list subscribe/unsub at http://pchelpers.5er.com?sig Classified ad site http://www.spunge.org/~johndurh/cgi-bin/classifieds.cgi?sig Get your free site rotator http://www.ebizrotator.com/goto/JD706.htm Prosper Mail http://www.prospermail.com/id/17841/free.cfm Good advice is like good paint- it only works if applied.