actually, msconfig was not advisable as a permenant solution in 98 either. it is a diagnostic tool and if you use it and find that something is causing jaws to miss operate, you then put things back the way they were and fix the problem. It is kind of like using safe mode with flexibility. You don't run in safe mode all the time and you don't run with ms config in diagnostic mode all the time. The other thing you should know about msconfig is that some programs will put themselves back if you uncheck them or they can cause your pc to crash due to parts of them wanting to work and not being able to. As to your issue, it might be a good idea to reinstall your video driver or update it if it is not the newest one. If that doesn't work, rolling back the driver might fix the problem, some times, an older driver is better. The other thing you could resort to is uninstalling all jaws and any other freedom scientific products and other assistive technology you have on your system, cleaning all their fragments out of the registry and reinstalling them after a good disk check and defrag. I know this is labor intensive but it could well be worth it. Without doing anything, just open administrative tools, open services and walk down the list. each service has a discription and there is plenty of documentation around for services that you need more info about. It's easier to deal with services than it is to configure word for optimal use with jaws <grin> Johnnie Apple Seed ----- Original Message ----- From: "Jean Menzies" <jemenzies@xxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, October 13, 2004 5:16 PM Subject: Re: unnecessary startup programs Hi David Thanks for that timely advice. I also did a quick Internet search, and it seems that MSconfig isn't the preferred route under XP as it was say with Windows 98 for disabling startup programs. So, I beat you to the punch and re-enabled the program. And doing anything with Administrative Tools and disabling services is way, way beyond me. I think I'd end up messing the system up and making it unstable. That would be my luck. The whole thing about text going missing is an annoyance, and I won't take experimental drastic steps to fix it because the cure might be worse than the problem. Smile. So far, FS hasn't nailed this one down. They also mentioned cursor blink rate, but I've set that to what they recommend. They said put it at 63 or higher. Jean ----- Original Message ----- From: "david poehlman" <david.poehlman@xxxxxxxxxxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, October 13, 2004 3:05 PM Subject: Re: unnecessary startup programs >I can recommend this. Put msconfig back the way it was and go to >controll > pannel and remove the ati software. The video driver will be fine. > AS for > other programs and services, a lot depends on What hardware and type > of > connection you have on your computer so I am afraid there is no > deffinitive > list. > > Johnnie Apple Seed > > ----- Original Message ----- > From: "Jean Menzies" <jemenzies@xxxxxxx> > To: "Jfw List" <jfw@xxxxxxxxxxxxx> > Sent: Wednesday, October 13, 2004 4:19 PM > Subject: unnecessary startup programs > > > Well, I contacted Freedom Scientific about my disappearing text > problem, > and the first line of attack is to go to Msconfig and uncheck any ATI > programs that are running at startup. I've done that, but it hasn't > totally fixed the problem. > > But while I'm at it, I want to identify any other unnecessary startup > programs and uncheck them as well. Can someone recommend a website > that > discusses all the programs and whether it is safe to uncheck them in > Msconfig? Maybe there is another program that is the culprit. > > Jean > > > > -- > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to > jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject > line. > Archives located at: //www.freelists.org/archives/jfw > > If you have any concerns about the list, post received from the list, > or the > way the list is being run, do not post them to the list. Rather > contact the > list owner at jfw-admins@xxxxxxxxxxxxxx > > -- > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to > jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject > line. > Archives located at: //www.freelists.org/archives/jfw > > If you have any concerns about the list, post received from the list, > or the way the list is being run, do not post them to the list. Rather > contact the list owner at jfw-admins@xxxxxxxxxxxxxx > -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx