Re: bug list you want fixed
- From: "Gene" <guystevens@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 14 Apr 2005 08:53:36 -0400
Oh never mind.
Gene
----- Original Message -----
From: <ptusing@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 14, 2005 8:25 AM
Subject: Re: bug list you want fixed
> Hi,
> Considering that Freedom Scientific is responding to some issues in a
> very
> timely manner which is truly appreciated, it is also important that
> people keep requesting fixes for features that worked previously that
> affect
> their job, schooling etc.
> it seems that some have a rather unique perspective from F S --enough to
> tell and would blame us for let me see if I can fairly allude to a
> few
> things for I guess Our
> not serving F S well enough--although our hearts and efforts were in the
> right place
> during previous betas!
> It seems there is a false assumption that comments on a product imply a
> lack of appreciation for it or the good peoplewho work there which is
> unfair,
> 2 that our efforts vis a vis many previous betas are unappreciated as
> "betas were out of control" and
> 3. although we realize that they run a race to give us great new features
> keeping up with rapid changes, that we should not be permitted" to
> compare
> when a new release still contains bugs that did not happen in earlier
> versions?
> It is implied that individuals have no legitimate right to be in contact
> with F S yet I guess we are
> not supposed to be allowed to compare notes with a * new* release?
> I hope the "bug list" is continued in the sense that unless people read it
> here, one may assume the sole user is the only one affected and that job
> performance can be affected hence the name of the otherwise really
> excellent product Job Access with Speech.
>
> ----- Original Message -----
> From: "Gene" <guystevens@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Wednesday, April 13, 2005 7:52 PM
> Subject: Re: bug list you want fixed
>
>
>> There is a great difference between product feedback and giving us a
>> voice
>> in the company. I was reacting to the tone of this entire thread... that
>> FS
>> somehow owes us something. They don't As I stated before, I was a
>> programmer
>> for years and some times you have to prioritize things. Right now FS has
>> a
>> few new things on the horizon that require a lot of development time. As
>> I
>> see it they are fixing glaring crash the system bugs as fast as possible.
>> The other smaller pain in the ass bugs will be gotten to. And yes I agree
>> that their debugging could be better, but I don't see it as the insult
>> that
>> many on this list seem to think it is. It is simply a business decision
>> to
>> lower some of the bug fixes on the priority list... all be it a
>> questionable
>> decision.
>>
>> Gene
>>
>>
>> ----- Original Message -----
>> From: "Bill" <bill.cam@xxxxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Wednesday, April 13, 2005 6:16 PM
>> Subject: Re: bug list you want fixed
>>
>>
>>> interesting view you have gene on companies, glab when i called
>>> whirlpool
>>> they had a totally differant view than yours, they actually wanted to no
>>> what was accessable and what was not.
>>>
>>> they even provide braille layouts.
>>>
>>> plus any feedback nnot associated with blindness that could improve
>>> their
>>> product was also well received.
>>>
>>> as far as companies abandoning public beta test, not sure where you got
>>> your info on that.
>>> please elaborate on your source.
>>> been using windows for some time now and its always in public beta.
>>> especially internet explorer.
>>> lol.
>>> m s was smart enough to include the error reporting tool for the reasons
>>> youmention earlier.
>>>
>>> even if no error reporting tool their is a simple way to determine the
>>> other info.
>>>
>>> has any body here ever reported a bug and got a e mail back from f s
>>> asking
>>> for more feedback.
>>> thats all it would take to get extra info.
>>> secondly if one person reports a bug on a list of thousands it goes to
>>> the
>>> bottom, but when several report the same bug like the find not working
>>> then
>>> they need to start looking at the issue.
>>>
>>>
>>>
>>> bill
>>> p s i have also done business with a company that also turned its head
>>> to
>>> its clients, think it was telesensory.
>>> we all know what happen their.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
>>
>>
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>
> --
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>
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>
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