Re: bug list you want fixed

  • From: "Gene" <guystevens@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 13 Apr 2005 20:52:14 -0400

There is a great difference between product feedback and giving us a voice 
in the company. I was reacting to the tone of this entire thread... that FS 
somehow owes us something. They don't As I stated before, I was a programmer 
for years and some times you have to prioritize things. Right now FS has a 
few new things on the horizon that require a lot of development time. As I 
see it they are fixing glaring crash the system bugs as fast as possible. 
The other smaller pain in the ass bugs will be gotten to. And yes I agree 
that their debugging could be better, but I don't see it as the insult that 
many on this list seem to think it is. It is simply a business decision to 
lower some of the bug fixes on the priority list... all be it a questionable 
decision.

Gene


----- Original Message ----- 
From: "Bill" <bill.cam@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, April 13, 2005 6:16 PM
Subject: Re: bug list you want fixed


> interesting view you have gene on companies, glab when i called whirlpool
> they had a totally differant view than yours, they actually wanted to no
> what was accessable and what was not.
>
> they even provide braille layouts.
>
> plus any feedback nnot associated with blindness that could improve their
> product was also well received.
>
> as far as companies abandoning public beta test, not sure where you got
> your info on that.
> please elaborate on your source.
> been using windows for some time now and its always in public beta.
> especially internet explorer.
> lol.
> m s was smart enough to include the error reporting tool for the reasons
> youmention earlier.
>
> even if no error reporting tool their is a simple way to determine the
> other info.
>
> has any body here ever reported a bug and got a e mail back from f s 
> asking
> for more feedback.
> thats all it would take to get extra info.
> secondly if one person reports a bug on a list of  thousands it goes to 
> the
> bottom, but when several report the same bug like the find not working 
> then
> they need to start looking at the issue.
>
>
>
> bill
> p s i have also done business with a company that also turned its head to
> its clients, think it was telesensory.
> we all know what happen their.
>
>
>
>
>
>
>
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