Re: bug list you want fixed

  • From: "Gene" <guystevens@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 13 Apr 2005 01:03:01 -0400

True... but we don't know the whole story. For instance, did anyone know 
that they were now using Unicode? I didn't. And like it or not that will 
make a big difference.

Gene


----- Original Message ----- 
From: "Bruce Toews" <water_drinker@xxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, April 13, 2005 12:59 AM
Subject: Re: bug list you want fixed


> True, but without customers, there is no FS. Such is reality. They're in a
> business where the competition is taking a very different approach, an
> approach that is working. If FS wants to be competitive, they will have to
> think outside of the box. I'm not going to say, "Hmmm, with GW Micro
> walking the extra mile for customer service, I'm not going to do business
> with them because they don't operate within standard business
> proceedures."
>
> Bruce
>
> -- 
> Bruce Toews
> E-mail and MSN/Windows Messenger: water_drinker@xxxxxxxx
> Web Site (including info on my weekly commentaries): http://www.ogts.net
> Info on the Best TV Show of All Time: http://www.cornergas.com
>
> On Wed, 13 Apr 2005, Gene wrote:
>
>> I feel it necessary to point out something else here. FS, or any other
>> company for that matter, is not in business to employ the blind. Nor will
>> they, or should they, give anyone out side the company a voice in how 
>> things
>> are done. That is just business. We are customers, nothing more nothing
>> less.
>>
>> Gene
>>
>>
>> ----- Original Message -----
>> From: "Gene" <guystevens@xxxxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Wednesday, April 13, 2005 12:40 AM
>> Subject: Re: bug list you want fixed
>>
>>
>>> The problem with public beta testing in general is that very few people
>>> are
>>> going to go through the steps necessary to accurately report a bug.
>>> Secondly, not many people know enough about the systems they use to tell
>>> the
>>> difference between a bug in JFW and another problem.
>>>
>>> Gene
>>>
>>>
>>> ----- Original Message -----
>>> From: "jim grimsby" <jimgrims@xxxxxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Wednesday, April 13, 2005 12:17 AM
>>> Subject: RE: bug list you want fixed
>>>
>>>
>>>> The problem is here that the public beta system was out of control
>>>> before.  Here is what needs to be done. =20
>>>> 1.  a sheet listing all the known bugs and the bugs that have been
>>>> fixed.  This form should be cent out with a public beta mark yes if
>>>> fixed no if not fixed or nt for not tested.  After each user goes threw
>>>> this list checking things off the beta should have a bugcila where a
>>>> user can go directly to file the report feeling out the questions on
>>>> said bugcela.  A list that fs does monitor should be setup for and only
>>>> the reporting of said bugs.  A format matching that of the bug sheet
>>>> should be set forth from the get go. In other words bug number your
>>>> cereal number -bx where x is the number of bugs filed by that cereal
>>>> number.
>>>> Nature of problem=20
>>>> Operating system where problem accurse. =20
>>>> Complete and detailed description of problem with steps to follow to
>>>> reproduce said problem.  3 strikes rule meaning if you do not follow 
>>>> the
>>>> rules of the list in reporting bugs you are gone.
>>>> Note no replies of I saw that to.  This should happen on a list like
>>>> this where you go first to confirm bugs. Fs should not have tomoniter
>>>> this list.  A tech list should be setup where you can get support one
>>>> member of fs should monitor this list and provide feedback.   Replies 
>>>> of
>>>> I have this problem to can you help me should not accor on this list. 
>>>> A
>>>> person should monitor the hole thread before replying.  A three strikes
>>>> rule should apply to this list also.  This will one create one more job
>>>> for a blind person working for fs and do not tell me they do not have
>>>> the money for it.  And two will make sure that the user has one support
>>>> and two a voice in the company. =20
>>>> Hth=20
>>>>
>>>> -----Original Message-----
>>>> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
>>>> Behalf Of Gene
>>>> Sent: Tuesday, April 12, 2005 7:28 PM
>>>> To: jfw@xxxxxxxxxxxxx
>>>> Subject: Re: bug list you want fixed
>>>>
>>>>
>>>> And unfortunately this is why public beta testing is being phased out 
>>>> by
>>>>
>>>> many companies.
>>>>
>>>> Gene
>>>>
>>>>
>>>> ----- Original Message -----=20
>>>> From: "jim grimsby" <jimgrims@xxxxxxxxxxx>
>>>> To: <jfw@xxxxxxxxxxxxx>
>>>> Sent: Tuesday, April 12, 2005 9:44 PM
>>>> Subject: RE: bug list you want fixed
>>>>
>>>>
>>>>>
>>>>>
>>>>> How about control+down arrow in notepad and wordpad to skip by=20
>>>>> paragraphs? Jim That is not a bug but a feature request.  If we are=20
>>>>> going to talk about fixing problems and stability like gene said we=20
>>>>> should be talking about bugs and problems.  Feature is  I would 
>>>>> like=20
>>>>> to have built in mirc support.  A bug when I use msn when an alert=20
>>>>> comes on line I am unable to read anything else tell the alert goes=20
>>>>> away. =3D20 Feature I want a better sounding voice.  Bug every time my 
>>>>> =
>>>>
>>>>> synthesizer sees a capital letter it gets stuck in a hire pitch. =3D20
>>>>> Hth=3D20
>>>>> At 02:12 AM 4/12/2005, you wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> please apend any bugs you want fixed to this message.
>>>>>> then we can send it to f s.
>>>>>>
>>>>>> hmm first get  snow man back to working on m s n messenger 
>>>>>> scripts.=20
>>>>>> he=3D20 does a better job.
>>>>>>
>>>>>> add the typing sound in m s n to A O L instant messenger.
>>>>>>
>>>>>> fix access 32.
>>>>>>
>>>>>> consider adding access 32 into jfw so one has 2 choice and less=20
>>>>>> hassle=3D20 installing.
>>>>>>
>>>>>> fix the jfw find  bug in i e.
>>>>>>
>>>>>> fix any bugs or lack of support for features with accent s A.
>>>>>>
>>>>>> fix any bugs with triple talk.
>>>>>>
>>>>>> add a hot key and manual option for progress bar indicators.
>>>>>>
>>>>>> fix whole numbers so jfw can read numbers the way it did in the =
>>>> old=3D20
>>>>
>>>>>> days.
>>>>>>
>>>>>> fix right application key so it gives accurate info when using=20
>>>>>> virtual=3D20 p c cursor.
>>>>>>
>>>>>> consider adding an error reporting tool.
>>>>>>
>>>>>> then consider a public beta, much easier if you have an error=20
>>>>>> reporting
>>>>>
>>>>>> tool.
>>>>>>
>>>>>>
>>>>>> then fix any bugs that the tool finds that crash jfw.
>>>>>>
>>>>>>
>>>>>> consider adding 2 extra authorizations, so it will be five as it=20
>>>>>> used=3D20 to be.
>>>>>>
>>>>>>
>>>>>> consider a toggle hot key to turn flash support off and on.
>>>>>>
>>>>>> that would be a fix for when jfw loops in flash.
>>>>>>
>>>>>> fix the flash loop bug.
>>>>>>
>>>>>> continue improving the hot key for find same type of html link.
>>>>>>
>>>>>> would be great if jfw supported the braille note as a hardware synth.
>>>>>>
>>>>>> consider lowerring the cost on jfw  pro  so average folks will buy=20
>>>>>> it=3D20 and remote desktop.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> bill
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
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>>>>>>
>>>>>> If you have any concerns about the list, post received from the=20
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>>>>>> the=20
>>>>>> list. Rather=3D20 contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>>>>>
>>>>>
>>>>> --
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>>>>
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>>>>>
>>>>>
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>>>>> =20
>>>>
>>>>
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>>>
>>>
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>>
>>
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> --
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>
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> contact the list owner at jfw-admins@xxxxxxxxxxxxxx
> 


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