The problem with public beta testing in general is that very few people are=20 going to go through the steps necessary to accurately report a bug.=20 Well then it is there loss. The person who can not be bothered to do what is needed to beta test should not be beta testing.=20 Secondly, not many people know enough about the systems they use to tell the=20 difference between a bug in JFW and another problem. Not there job. We do not have access to the code to make that determination. It is not the beta testers job to tell the programmer why a problem is happening it is his job to tell him that it is and how to reproduce it. Also it is up to support to document what causes non jfw problems that a user would have while using jaws and put it in the knowledge bass. If this was free software and user supported then the adatude of let the user work around it or in some cases fix it is ok. But this is not user supported software and not free. =20 What I mean about user supported is that your fellow users are your main source of support. =20 Hth=20 -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx