Hello All: I've run across an interesting problem. I had a client call on me yesterday, and the problem he called about was his inability to delete messages from folders in Outlook Express. He's running Windows XP Home I believe, with JAWS 11.0.756U. Well, what I was prepared to do is to remove the inbox.dbx and sent items.dbx files and force OE to create new ones, thinking there was some corruption somewhere. I identified the store folder, then went to close OE. When I closed OE, I got a message that OE wanted to autoarchive messages. My client said he'd been getting this each time he closed out of OE and had pressed alt-F4 to skip it. I hit OK to let the autoarchive process begin. Autoarchive seemed to be doing its thing, but after a few minutes of copying and compacting messages, all of a sudden, JAWS wouldn't say anything -- it had been giving me percentages. When I pressed various keys, JAWS wouldn't speak and it appeared the computer was frozen. We re-started the computer and brought up OE. Well, the delete problem is solved, but my client still gets the prompt for autoarchive when he closes OE. I had him hit OK when it happened, JAWS told us it was copying and compacting, then again, the computer appeared to freeze. What I think is happening is that either the Autoarchiving process isn't finishing like it should, or, there's a bug in JAWS. Has anyone seen this and if so, can you give me some ideas of what I might try? I didn't try checking for updates in JAWS, and will probably do that next time I speak to the client. Thanks, Ray Campbell, Adaptive Technology Help Desk Technician The Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx www.chicagolighthouse.org -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx