[jaws-uk] Re: PC Problems
- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 1 Aug 2008 16:42:08 +0100
Thanks for that Peter. I downloaded both programs and it seems they found and
repaired some things. However, I am still getting the missing gwmhook.dll thing
at start-up and it's still asking me what program to use when I try to access
the hard drives and memory pen. All else seems to be fine and so far no strange
music or anything like that. I think however I still need to have an expert
look at it, so will do so next week just in case there's something nasty
lurking.
Thanks again to all on the list for the great advice.
Barbara Wilson
T: 02887784046
M: 07917710779
E: (home) barkingbabs@xxxxxxxxxxxxxxx
E: (office) info@xxxxxxxxxxxxxxxxxx
W: (home) www.justgiving.com/cyder
W: (office) www.creativeeyes.co.uk
Skype: (from computer) creativeeyes
Skype: (from phone or mobile) 02892811500
Windows Messenger: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: Peter Hallam
To: jaws-uk@xxxxxxxxxxxxx
Sent: Friday, August 01, 2008 1:02 PM
Subject: [jaws-uk] Re: PC Problems
Barbara,
RegScrub XP is available from http://www.jfwlite.com under the programs link,
and C Cleaner is available from http://www.whitestick.co.uk under the downloads
link.
Regards,
Pete H.
----- Original Message -----
From: Barbara Wilson
To: jaws-uk@xxxxxxxxxxxxx
Sent: Friday, August 01, 2008 12:26 PM
Subject: [jaws-uk] Re: PC Problems
Thanks Pete, I'm assuming you can download these programs free?
Barbara Wilson
T: 02887784046
M: 07917710779
E: (home) barkingbabs@xxxxxxxxxxxxxxx
E: (office) info@xxxxxxxxxxxxxxxxxx
W: (home) www.justgiving.com/cyder
W: (office) www.creativeeyes.co.uk
Skype: (from computer) creativeeyes
Skype: (from phone or mobile) 02892811500
Windows Messenger: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: Peter Hallam
To: jaws-uk@xxxxxxxxxxxxx
Sent: Friday, August 01, 2008 10:10 AM
Subject: [jaws-uk] Re: PC Problems
Barbara,
You could run a program such as RegScrub XP if that is your operating
system, or use C Cleaner to clean up the registry, this works under XP or Vista
I believe.
Regards,
Pete H.
----- Original Message -----
From: Barbara Wilson
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, July 31, 2008 10:36 PM
Subject: [jaws-uk] Re: PC Problems
How do I perform a registry clean Pete?
Barbara Wilson
T: 02887784046
M: 07917710779
E: (home) barkingbabs@xxxxxxxxxxxxxxx
E: (office) info@xxxxxxxxxxxxxxxxxx
W: (home) www.justgiving.com/cyder
W: (office) www.creativeeyes.co.uk
Skype: (from computer) creativeeyes
Skype: (from phone or mobile) 02892811500
Windows Messenger: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: Peter Hallam
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, July 31, 2008 8:34 PM
Subject: [jaws-uk] Re: PC Problems
I don't think you will be able to remove it until you have performed
a registry clean, this should solve the problem and you should be free to
remove it.
Hope this helps,
Pete H.
----- Original Message -----
From: Barbara Wilson
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, July 31, 2008 8:06 PM
Subject: [jaws-uk] Re: PC Problems
Yes, I have a demo of the Windows Eyes 7 Beta installed. Actually,
I thought that was the problem and tried to remove it and it said I could not
because some file was missing. Then I just reinstalled it and it installed
fine, then the problem started again. So can you tell me why this is happening
with Window Eyes even when I don't have it running? And can I fix it without
doing anything too drastic?
Barbara Wilson
T: 02887784046
M: 07917710779
E: (home) barkingbabs@xxxxxxxxxxxxxxx
E: (office) info@xxxxxxxxxxxxxxxxxx
W: (home) www.justgiving.com/cyder
W: (office) www.creativeeyes.co.uk
Skype: (from computer) creativeeyes
Skype: (from phone or mobile) 02892811500
Windows Messenger: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: George Bell
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, July 31, 2008 8:01 PM
Subject: [jaws-uk] Re: PC Problems
Hi Barbara,
Re 2) I suspect the file may be gwmhook.dll. Have you ever
installed GW-Micro's Window Eyes screen reader? Even a demo version?
Overall, I think it best to get down to a totally clean system
before addressing your first problem. It may even resolve itself by then.
George.
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson
Sent: 31 July 2008 19:20
To: jaws-uk
Subject: [jaws-uk] PC Problems
Thanks to some great advice on this list I think I am well on the
way to sorting the PC problems and hopefully will avoid having to take drastic
action.
I have updated JAWS 9 and installed AVG 8 courtesy of Phil's
direct link. I have also downloaded a program called Spyware Detecter and will
look into additional programs suggested by list members.
While yesterday the Spyware software was detecting over 200
risks, today it's only coming up with 1 or 2 at the most, so that is a welcome
improvement.
There are only two problems which keep recurring just when I
think I've got all sorted.
1 When I try to access either two of my computer's hard drives or
my memory pen, I am presented with the Open With dialogue box. I then have to
click Browse and select Windows Explorer before the drive will open. There is
no box to check to always use that program, so the next time I try to access
that drive the same thing happens. Any ideas?
2 Whenever I start up the computer I am presented with an error
message and an Okay Button. The message only appears for seconds, so I don't
get much time to read it completely with the JAWS Cursor. Therefore what I am
about to write may not be exact, but it's the general idea of the message:
"Webproxia.ex could not be opened because gwmook.dll could not be
found". Anyone know what this is and what to do about it?
Sorry for all the questions and I really am greatful to list
members. I'd like to return the favours some day but I hope I never have to!
Barbara Wilson
T: 02887784046
M: 07917710779
E: (home) barkingbabs@xxxxxxxxxxxxxxx
E: (office) info@xxxxxxxxxxxxxxxxxx
W: (home) www.justgiving.com/cyder
W: (office) www.creativeeyes.co.uk
Skype: (from computer) creativeeyes
Skype: (from phone or mobile) 02892811500
Windows Messenger: creativeeyes@xxxxxxxxxxxxx
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