[jaws-uk] Re: PC Problems

  • From: "Peter Hallam" <peter.hallam@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 1 Aug 2008 13:02:57 +0100

Barbara,

RegScrub XP is available from http://www.jfwlite.com under the programs link, 
and C Cleaner is available from http://www.whitestick.co.uk under the downloads 
link.

Regards,

Pete H.


  ----- Original Message ----- 
  From: Barbara Wilson 
  To: jaws-uk@xxxxxxxxxxxxx 
  Sent: Friday, August 01, 2008 12:26 PM
  Subject: [jaws-uk] Re: PC Problems


  Thanks Pete, I'm assuming you can download these programs free?

  Barbara Wilson
  T: 02887784046
  M: 07917710779
  E: (home) barkingbabs@xxxxxxxxxxxxxxx
  E: (office) info@xxxxxxxxxxxxxxxxxx
  W: (home) www.justgiving.com/cyder
  W: (office) www.creativeeyes.co.uk
  Skype: (from computer) creativeeyes
  Skype: (from phone or mobile) 02892811500
  Windows Messenger: creativeeyes@xxxxxxxxxxxxx
    ----- Original Message ----- 
    From: Peter Hallam 
    To: jaws-uk@xxxxxxxxxxxxx 
    Sent: Friday, August 01, 2008 10:10 AM
    Subject: [jaws-uk] Re: PC Problems


    Barbara,

    You could run a program such as RegScrub XP if that is your operating 
system, or use C Cleaner to clean up the registry, this works under XP or Vista 
I believe.

    Regards,

    Pete H.


      ----- Original Message ----- 
      From: Barbara Wilson 
      To: jaws-uk@xxxxxxxxxxxxx 
      Sent: Thursday, July 31, 2008 10:36 PM
      Subject: [jaws-uk] Re: PC Problems


      How do I perform a registry clean Pete?

      Barbara Wilson
      T: 02887784046
      M: 07917710779
      E: (home) barkingbabs@xxxxxxxxxxxxxxx
      E: (office) info@xxxxxxxxxxxxxxxxxx
      W: (home) www.justgiving.com/cyder
      W: (office) www.creativeeyes.co.uk
      Skype: (from computer) creativeeyes
      Skype: (from phone or mobile) 02892811500
      Windows Messenger: creativeeyes@xxxxxxxxxxxxx
        ----- Original Message ----- 
        From: Peter Hallam 
        To: jaws-uk@xxxxxxxxxxxxx 
        Sent: Thursday, July 31, 2008 8:34 PM
        Subject: [jaws-uk] Re: PC Problems


        I don't think you will be able to remove it until you have performed a 
registry clean, this should solve the problem and you should be free to remove 
it.

        Hope this helps,

        Pete H.


          ----- Original Message ----- 
          From: Barbara Wilson 
          To: jaws-uk@xxxxxxxxxxxxx 
          Sent: Thursday, July 31, 2008 8:06 PM
          Subject: [jaws-uk] Re: PC Problems


          Yes, I have a demo of the Windows Eyes 7 Beta installed. Actually, I 
thought that was the problem and tried to remove it and it said I could not 
because some file was missing. Then I just reinstalled it and it installed 
fine, then the problem started again. So can you tell me why this is happening 
with Window Eyes even when I don't have it running? And can I fix it without 
doing anything too drastic?


          Barbara Wilson
          T: 02887784046
          M: 07917710779
          E: (home) barkingbabs@xxxxxxxxxxxxxxx
          E: (office) info@xxxxxxxxxxxxxxxxxx
          W: (home) www.justgiving.com/cyder
          W: (office) www.creativeeyes.co.uk
          Skype: (from computer) creativeeyes
          Skype: (from phone or mobile) 02892811500
          Windows Messenger: creativeeyes@xxxxxxxxxxxxx
            ----- Original Message ----- 
            From: George Bell 
            To: jaws-uk@xxxxxxxxxxxxx 
            Sent: Thursday, July 31, 2008 8:01 PM
            Subject: [jaws-uk] Re: PC Problems


            Hi Barbara,

             

            Re 2)  I suspect the file may be gwmhook.dll.  Have you ever 
installed GW-Micro's Window Eyes screen reader? Even a demo version?

             

            Overall, I think it best to get down to a totally clean system 
before addressing your first problem.  It may even resolve itself by then.

             

            George.

             

            From: jaws-uk-bounce@xxxxxxxxxxxxx 
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson
            Sent: 31 July 2008 19:20
            To: jaws-uk
            Subject: [jaws-uk] PC Problems

             

            Thanks to some great advice on this list I think I am well on the 
way to sorting the PC problems and hopefully will avoid having to take drastic 
action. 

             

            I have updated JAWS 9 and installed AVG 8 courtesy of Phil's direct 
link. I have also downloaded a program called Spyware Detecter and will look 
into additional programs suggested by list members.

             

            While yesterday the Spyware software was detecting over 200 risks, 
today it's only coming up with 1 or 2 at the most, so that is a welcome 
improvement.

             

            There are only two problems which keep recurring just when I think 
I've got all sorted.

             

            1 When I try to access either two of my computer's hard drives or 
my memory pen, I am presented with the Open With dialogue box. I then have to 
click Browse and select Windows Explorer before the drive will open. There is 
no box to check to always use that program, so the next time I try to access 
that drive the same thing happens. Any ideas?

             

            2 Whenever I start up the computer I am presented with an error 
message and an Okay Button. The message only appears for seconds, so I don't 
get much time to read it completely with the JAWS Cursor. Therefore what I am 
about to write may not be exact, but it's the general idea of the message:

            "Webproxia.ex could not be opened because gwmook.dll could not be 
found". Anyone know what this is and what to do about it?

             

            Sorry for all the questions and I really am greatful to list 
members. I'd like to return the favours some day but I hope I never have to!

             

             

            Barbara Wilson
            T: 02887784046
            M: 07917710779
            E: (home) barkingbabs@xxxxxxxxxxxxxxx
            E: (office) info@xxxxxxxxxxxxxxxxxx
            W: (home) www.justgiving.com/cyder
            W: (office) www.creativeeyes.co.uk
            Skype: (from computer) creativeeyes
            Skype: (from phone or mobile) 02892811500
            Windows Messenger: creativeeyes@xxxxxxxxxxxxx

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