[covna] Re: Direct TV
- From: covna@xxxxxxxxxxxxx
- To: <covna@xxxxxxxxxxxxx>
- Date: Tue, 23 Dec 2014 21:58:08 -0600
We did that every year for the first 3. They kept changing what the discount
was for until this year when it jumped 3 times to bring the cost up to just
under $300. Claire usually could sweet talk them into giving us a deal, but
not this time. She went through the customer retention department.
We have 3 TVs hooked up for that price. I was hoping to be able to move
locations on one of them, but the UVerse boxes don't move easily. The
salesman's pitch for DirecTV was that with wireless it was easy to change, but
the installer said $50 to wire up each location.
Tom
----- Original Message -----
From: covna@xxxxxxxxxxxxx
To: covna@xxxxxxxxxxxxx
Sent: Tuesday, December 23, 2014 12:56
Subject: [covna] Re: Direct TV
If you are interested in keeping your Uverse service - when my AT&T Uverse
promo expired (after three years), and my bill increased, I was told by someone
at AT&T Wireless to call Uverse (and ask for the customer retention department)
and threaten to cancel my service.
I was able to get them to give me another promotion for long-time customers.
My price stayed the same, and they gave me a one-time credit for being a loyal
customer.
Bypass customer service and ask for the customer retention department -
1-800-288-2020.
Heather Jank
Ramblewood Dr.
On Tue, Dec 23, 2014 at 12:19 PM, <covna@xxxxxxxxxxxxx> wrote:
Because of a $100 jump in price last year with AT&T Uverse to nearly
$300/month, we are considering switching to Direct TV for cable. Is anyone
using Direct TV? I would like to know your experience with them, what hookup
problems you may have experienced, whether you are using their wireless, loss
of signal during rain etc.
Tom Bray
9104 Collingwood
512-280-4882
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