[bookshare-discuss] Re: The Stream and the UAK
- From: Rogerbailey81@xxxxxxx
- To: bookshare-discuss@xxxxxxxxxxxxx
- Date: Sat, 16 Aug 2008 22:53:12 EDT
Let me qualify that. As a computer illiterate I should know better than to
make such definite statements. I should say that as far as I know my computer
does not have a card reader. The manual does not mention one, at least as far
as the also computer illiterate with the working eyes who has looked at it
can tell. I have, by touch, examined the computer carefully for any small slot
that might be a card reader and that fellow computer illiterate with the
working eyes has also examined it visually and we did not find anything that
seemed likely to be a card reader. In case we are missing something you might
advise me about where to look. In a message dated 8/16/2008 7:25:35 P.M.
Pacific
Daylight Time, Rogerbailey81@xxxxxxx writes:
That is not an option for me. My computer does not have a card reader. If it
did I would have tried that a long time ago. In a message dated 8/16/2008
5:26:45 P.M. Pacific Daylight Time, suemangis@xxxxxxxxxxxxx writes:
I had difficulty getting an RFB&D book to transfer to the stream with the
companion. I kept getting an error message. What did work, place the SD card
in
the card reader. Go to my computer, and create a file for the book on the SD
card. Next open the CD and highlight and copy all the files from the book
and paste them into your new folder. I hope this helps.
Sue Mangis
____________________________________
From: Rogerbailey81@xxxxxxx [mailto:Rogerbailey81@xxxxxxx]
Sent: Saturday, August 16, 2008 12:42 PM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] The Stream and the UAK
I hope you will recall that one of the considerations I had when I bought my
Victor Stream was that by subscribing to this list I had stumbled upon a de
facto Stream users group. I would now like to try to make use of that fact.
The first day I got the Stream I spent most of the day learning how to use
it and finally managed to transfer a Bookshare book onto it. My second project
was to transfer an RFB&D Cd onto it. I was unsuccessful, but I learned that
I would need a UAK to do that. After a little bit of dithering with myself I
went ahead and ordered a UAK from RFB&D and while I was waiting I
transferred two more Bookshare books onto the Stream. When I received the UAK
I had
trouble figuring out how to install it, but I called technical support at
RFB&D
and they walked me through it. I then transferred the contents of an RFB&D CD
onto the Stream without problem. That was the last thing I transferred onto
it without problem.
I tried to transfer another RFB&D Cd and was very unsuccessful. The problem
seemed to be that when I connected the Stream first and then tried to open
the Stream companion it told me "please wait; searching for books." Well the
wait was interminable. I am talking about hours with nothing happening. When I
opened up the Stream companion first and located the CD properly it was then
necessary to click the refresh button in order to get it to recognize the
presence of the Stream before I could do the transfer. Again it told me to
wait
and then did nothing. The various little things I did to try to correct the
situation mostly involved the order in which I proceeded and are too numerous
for me to remember and tell you about.
Finally I called Humanware technical support. The man I talked to suggested
that I try the transfer without the Stream companion. I did not know how to
do that so he started to walk me through it. However after I opened up my
computer and then connected the Stream everything went silent. The technical
support man said that the Stream seemed to be freezing the computer up and he
had not encountered that problem before. He then took my name and phone number
and said that he would consult with someone else and they would call me
back. They never called me back.
A couple of days later, last Saturday to be exact, I was continuing to try
to accomplish the task myself and I had the Stream companion open trying
various things, by then the same things over and over for the most part, when
I
gave up and decided to try to figure out how to make the transfer without the
companion again. I opened up my computer without disconnecting the Stream or
closing the Stream companion and at first it was frozen up again, but at some
point it became possible for me to navigate in the my computer menus. I
looked around for a while and could not figure out how to make the transfer
without the companion so I decided to go back to the companion and muck around
there some more. Surprise! The Stream companion was recognizing both the RFB&D
CD and the Stream. I checked the CD for transfer and clicked the transfer
button and the transfer worked just fine. The trouble is that I have no memory
of
what the last thing I did before leaving the Stream might have been. That
transfer was the last transfer I have managed to make. It was one week ago now.
Since then I have not been able to transfer anything else including
Bookshare books nor even a Gutenberg book I tried. The problem remains the
same with
all of them. While trying my various approaches I found out that if I plug up
the Stream and open up the Stream companion then click the refresh button
immediately, and I mean very immediately, after a certain sound is made
meaning
that the stream is connected then apparently both the Stream and the file I
wish to transfer do show at the same time in the companion. However, when I
try to check the file I wish to transfer the contents of the page are no
longer read to me by JAWS and a certain person with working eyes tells me that
it
is not actually checked. The transfer will not work. Checking it with the
mouse does not work either.
This past Thursday I tried calling Humanware technical support again. I got
a different man this time, but the result was the same. He was unfamiliar
with the problem and he wanted to consult with someone and call me back. Again
I
was not called back.
Now, this problem started with the installation of the UAK so I am beginning
to suspect that the UAK is somehow interfering with the proper operation of
the Stream. Does anyone know if this could be true? I am planning to call
RFB&D technical support on Monday to discuss this possibility, but in the
meantime I would appreciate it if any of you who might have some idea of what
is
going on to comment. Even if I did pay over twenty dollars for the UAK I am
willing to uninstall it and trash it if it is making the Stream not work.
After
all, I do have another way to read RFB&D books, not as convenient a way, but
I do have another way to read them. Of course I would really prefer to not
have to uninstall it. Besides, I would have to have someone walk me through
that too because I do not know how to uninstall it.
Also, in a recent discussion here about the downloadable RFB&D books someone
mentioned some share ware that could make those books playable in the Stream
or any other MP 3 player. I did not take note of the URL to get that
shareware because I had no immediate plans to download those books. However,
it
occurs to me that if the shareware can strip the protective code from the
download books It might be able to do the same to the CD's. Is that correct?
If it
is then I would be very interested in it because then I could dispense with
the UAK.
While I wait for Monday to call RFB&D I would appreciate any comments or
suggestions any of you might have.
____________________________________
Looking for a car that's sporty, fun and fits in your budget? _Read reviews
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____________________________________
Looking for a car that's sporty, fun and fits in your budget? _Read reviews
on AOL Autos_
(http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007)
.
**************Looking for a car that's sporty, fun and fits in your budget?
Read reviews on AOL Autos.
(http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007
)
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