[bookport] Re: Introduction
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 21 Apr 2008 09:09:44 -0400
Hi:
Although we appreciate your assistance here, please don't post this information
to the list, as it is not necessary. I am also on the list and will be capable
of responding when necessary. Anyone who needs repair info should always call
first. Mostly, this will cut down on list trafic.
Thank you.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> chase.crispin@xxxxxxxxx 04/19/08 04:10PM >>>
Hi:
If you are going to send your unit in to APH, you first need to contact
Pamela Rader and tell her that you will be sending it in, and why. You can
e-mail her at:
prader@xxxxxxx
or call her at:
1-800-223-1839
ext:
307
Next, you will want to mail your unit to:
Repair Department
American Printing House for the Blind
1839 Frankford Ave
Louisville, KY
40206
USA
You need to send your unit, with a note in the box stating your real name,
your address, your phone number, and what problems you are having. You
should probably send it in the box that you got it in, if you have it. As
far as shipment methods are concerned, it is entirely up to the user to send
it. You should probably send it ground UPS, because APH is not responsible
for it if it gets lost in the mail. So, you should probably ensure it when
you send it. When you ensure it, if it gets lost, the post office gets you
a new one (which won't happen since BP isn't being made anymore), or give
you enough money to buy a new one (or buy something else). You can send it
express, but it will caust you more money. It will take approximately 3-4
weeks for completion, so you will be with out the BP for around a month.
You might also want to take your CF card out before shipment, because they
are so sensitive, your data would probably be lost. Or, keep the card in
there, but create a back up of your card on your PC. If you don't know how
to do that, let me know.
Note: For the address on the box, be sure to put American Printing House
for the Blind, even though it is known as APH.
Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon to
be website!
Blog:
http://blindmobiletech.blogspot.com/
APH training video feed:
http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed.
You can try, however, you just might have to open the page in Internet
Explorer and see what happens.
e-mail:
chase.crispin@xxxxxxxxx
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of constantine (on
laptop)
Sent: Saturday, April 19, 2008 3:52 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Introduction
That too; the cover broke off my headphone jack, so Its now just a hole. The
headphone plug is hard to get adjusted; it needs to be adjusted to get
playback from both speakers and I'm not sure why the cover would matter so
much. I might be sending it in soon. Other than that, I've had nearly 4 very
good years with this unit.
Have a good day from Tyler C. Wood!
contact details:
email: tcwood12@xxxxxxx
msn: the_conman283@xxxxxxxxxxx
skype: the_conman283
system details:
Hp pavillion dv5220CA notebook pc
AMD Turion(tm) 64 Mobile Technology ML-37 2.0 GHZ, 1024 mb DDR ram, Fujitsu
100 gb 4500 RPM Hard Drive, connecsant AC-link audio
----- Original Message -----
From: "Sandy Licht" <slicht@xxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Saturday, April 19, 2008 12:09 PM
Subject: [bookport] Re: Introduction
> Not exactly true. Only play the Bookport, using clean dry hands. Over
> time, the keys can stick or be hard to press. That is when it is time to
> send it in for repair. Handle the headphone jack with care. Be gentle
> with the battery contacts. They can bend easily. Store the Bookport in a
> dry place. Make sure your batteries are strong before updating the
> firmware. (This advice is for those of you who don't have the newest
> version, since the Bookport itself will no longer be updated.) These tips
> should help to give you many years of Bookport use.
>
> At 12:10 PM 4/19/2008 -0600, you wrote:
>>Hi
>>
>>Well, first things first:
>>
>>Read the manual, or try to. Follow along as best you can. I find book
>>ports manual very intuitive, and you can also find an audio version of it
>>at
>>http://www.aph.org
>>
>>Sorry I don't have the complete address; but there you have it. Don't fear
>>to ask questions, that's how you learn. And don't fear that the book port
>>will blow up, haha. Its a very stable unit and it could be dropped from a
>>10 story building and survive. (Keep in mind I'm being sarcastic, but its
>>very hard to break this unit because there are no moving parts. So if it
>>does break, it will be the flash card and you can buy another one!)
>>
>>
>>Have a good day from Tyler C. Wood!
>>
>>contact details:
>>
>>email: tcwood12@xxxxxxx
>>msn: the_conman283@xxxxxxxxxxx
>>skype: the_conman283
>>
>>system details:
>>Hp pavillion dv5220CA notebook pc
>>AMD Turion(tm) 64 Mobile Technology ML-37 2.0 GHZ, 1024 mb DDR ram,
>>Fujitsu 100 gb 4500 RPM Hard Drive, connecsant AC-link audio
>>----- Original Message ----- From: "Otto Zamora"
>><donttreadonme@xxxxxxxxxxxxx>
>>To: <bookport@xxxxxxxxxxxxx>
>>Sent: Friday, April 18, 2008 11:01 AM
>>Subject: [bookport] Re: Introduction
>>
>>
>>>Hi,
>>>
>>>In the beginning, I am afraid that it is like that for me too.
>>>
>>>Otto
>>>
>>>-----Original Message-----
>>>From: bookport-bounce@xxxxxxxxxxxxx
>>>[mailto:bookport-bounce@xxxxxxxxxxxxx]
>>>On Behalf Of Marilee Kenlon
>>>Sent: Thursday, April 17, 2008 7:05 PM
>>>To: bookport@xxxxxxxxxxxxx
>>>Subject: [bookport] Re: Introduction
>>>
>>>Thanks, Chase. I am one of those people who get real nervous when I am
>>>trying something new with technology. I can just picture the whole thing
>>>blowing up. Yes, I do have a very active imagination. Smile.
>>>
>>>Marilee and Geisha
>>>----- Original Message -----
>>>From: "Chase Crispin" <chase.crispin@xxxxxxxxx>
>>>To: <bookport@xxxxxxxxxxxxx>
>>>Sent: Thursday, January 01, 1970 3:35 PM
>>>Subject: [bookport] Re: Introduction
>>>
>>>
>>>I am not Marta, but it isn't hard.
>>>On Thu, 17 Apr 2008 12:28:37 -0400, Marilee Kenlon wrote:
>>>
>>>
>>>>Marta, will you let me know how easy, or difficult, it is to download
>>>>from
>>>>Amazon? Thanks. Keep in mind that I am not very technical. Smile.
>>>>
>>>>Marilee
>>>>----- Original Message ----- From: "Marta Rodriguez"
>>>><yerbabruja@xxxxxxxx>
>>>>To: <bookport@xxxxxxxxxxxxx>
>>>>Sent: Thursday, April 17, 2008 8:54 AM
>>>>Subject: [bookport] Re: Introduction
>>>>
>>>>
>>>>Glad you're enjoying the bookport. I'm going to try downloading from
>>>>Amazon
>>>>on it.
>>>>
>>>>Marta
>>>>On Wed, 16 Apr 2008 07:57:04 -0400, Marilee Kenlon wrote:
>>>>
>>>>
>>>>>Thanks for that information, Marta. So far I am enjoying my Bookport. I
>>>>>am
>>>>>reading a book that I downloaded from christianaudio.com. They offer a
>>>>>free
>>>>>download each month and I managed to download it myself, which is a
>>>>>miracle.
>>>>>Smile. I have not tried music yet, as the sight that was recommended to
>>>>>me
>>>>>is not accessible to JAWS.
>>>>>
>>>>>Marilee Kenlon
>>>>>----- Original Message ----- From: "Marta Rodriguez"
>>>>><yerbabruja@xxxxxxxx>
>>>>>To: <bookport@xxxxxxxxxxxxx>
>>>>>Sent: Wednesday, April 16, 2008 12:40 AM
>>>>>Subject: [bookport] Re: Introduction
>>>>>
>>>>>
>>>>>Hope you enjoy your bookport. Pasting music onto the bookport is
>>>>>easier
>>>>>than transferring brf or text files, as all you have to do is paste the
>>>>>files as if bookport were another disc drive. The transfer protocol is
>>>>>not
>>>>>required for music or mp3 audio books.
>>>>>
>>>>>Marta
>>>>>
>>>>>
>>>>>----- Original Message ----- From: Marilee Kenlon
>>>>>To: bookport@xxxxxxxxxxxxx
>>>>>Sent: Monday, April 07, 2008 7:39 PM
>>>>>Subject: [bookport] Introduction
>>>>>
>>>>>
>>>>>Hi,
>>>>>
>>>>>My name is Marilee and I am just beginning to use a Bookport. I have
>>>>>actually had it for about 3 years, but was so busy with on line classes
>>>>>that
>>>>>I did not have time to explore all of the capabilities of the Bookport.
>>>>>I
>>>>>have downloaded a few books, and am going to try to learn how to
>>>>>download
>>>>>some music as well as books from Bookshare. I am not exactly a techno
>>>>>whiz,
>>>>>so I may have some questions along the way. I am hoping to learn about
>>>>>all
>>>>>of the neat things that my Bookport can dofrom those of you who have
>>>>>used
>>>>>it
>>>>>for years. Smile.
>>>>>
>>>>>Marilee
>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>--
>>>No virus found in this incoming message.
>>>Checked by AVG.
>>>Version: 7.5.524 / Virus Database: 269.23.2/1387 - Release Date:
>>>19/04/2008 11:31 AM
>>>
>>
>
> Sandy Licht
> Jeremiah 29:11 - 14.
> For I know the plans I have for you," declares the LORD, "plans to prosper
> you and not to harm you, plans to give you hope and a future. Then you
> will call upon me and come and pray to me, and I will listen to you. You
> will seek me and find me when you seek me with all your heart. I will be
> found by you," declares the LORD, "and will bring you back from captivity.
>
>
>
> --
> No virus found in this incoming message.
> Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.2/1387 - Release
> Date: 19/04/2008 11:31 AM
>
>
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