[bookport] Re: Error Message

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 12 May 2008 11:27:19 -0400

Dixie:

Go to:

For Book Port Transfer, go to:

http://www.aph.org/tech/bp_setup.exe 

And Book Wizard Reader at:

http://www.aph.org/tech/bwr_setup.exe 

Pamela



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> joshuacove@xxxxxxxxxxxxx 05/12/08 11:19AM >>>
Ok, thank you for looking into this.

I have one more question.  I just got a new computer and am starting to load 
in my programs.  It is a Vista Home Premium.  Is there a link to the Book 
Port Transfer and Book Wizard Reader online so I can download them and load 
them onto my computer?

Gratefully,

Dixie
----- Original Message ----- 
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, May 12, 2008 10:52 AM
Subject: [bookport] Re: Error Message


> Hi:
>
> I'm getting the same error message, just opening the book in Bookwizard 
> Reader, so that's where the problem is.  We'll have to look into it 
> further to see if it's really a bad character in the file, or something we 
> can fix in this program.  Meanwhile, you can try to download the BRF file 
> and see if you can read that one.
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY  40206
>
> PHONE:  1-800-223-1839, Ext. 307
>
>
>>>> joshuacove@xxxxxxxxxxxxx 05/12/08 09:57AM >>>
> Hi Pamela,
>
> Ok, I have updated Book Wizard Reader. my Book port is running the most
> recent update.     With a new download and unpack of the Daisy version of
> The Old Man and The Sea I get the following error when trying to transfer 
> it
> using Book Port Transfer.    This happens as soon as I navigate to the 
> title
> I get a beep like it is starting to transfer before I am approving it for
> transfer and then the following error takes over my computer:
>
> Error parsing XML_TEMPLATE_TEXT:
>
> An invalid character was found in text content.
>
> At 3205:21
> <p
> id="para_000769">
>
> Thank you very much  for your help,
>
> Dixie
> ----- Original Message ----- 
> From: "PAMELA RADER" <PRADER@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Monday, May 12, 2008 8:58 AM
> Subject: [bookport] Re: Error Message
>
>
>> Dixie:
>>
>> Try making sure you have the latest version of Book Wizard Reader.  Open
>> the Book Wizard icon on your desktop and select the "Check For Updates"
>> option.  I would also recommend updating Book Port Transfer, if you
>> haven't already.
>>
>> Pamela
>>
>>
>>
>> Pamela Rader, TECHNICAL SUPPORT
>> American Printing House For The Blind
>> 1839 Frankfort Ave.
>> Louisville, KY  40206
>>
>> PHONE:  1-800-223-1839, Ext. 307
>>
>>
>>>>> joshuacove@xxxxxxxxxxxxx 05/10/08 09:25AM >>>
>> Hi,
>>
>> I don't know if this is the right place to ask this question.
>>
>>
>> I have been trying to open
>>
>> The Old Man and the Sea
>>
>> http://www.bookshare.org/web/SingleTitle.html?submittitleid=4105
>>
>> I keep getting the following error which shuts down the program with a 
>> C++
>> runtime error, when trying to load it onto my Book Port.
>>
>> invalid character was found in text content.
>>
>> At 3205:21
>> <p
>> id="para_000769">
>>
>>
>> I have removed the book and redownloaded it, and re unpacked it, and have
>> been getting the same results for over a year now to this one book.  I
>> have
>> opened and read many other book share books.  Any ideas?  Is there
>> something
>> corrupted on the book share end of this file, or is it a problem with my
>> Book Port?  Oh, one more thing, it is the dasy version I have been
>> downloading.
>>
>> Yes, I am using the Book port transfer program.  The crash happens when 
>> in
>> the transfer program I navigate to the book it makes a beep like the
>> transfer is starting and then crashes.
>>
>> Thanks,
>>
>> Dixie
>>
>>
>>
>>
>>
>
>
>
> 




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