[amayausers] Re: charge for transfer support
- From: "Ed Orantes" <e3m@xxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 24 Aug 2006 04:07:43 -0500
Hold on Ernest, let me get my calculator...
Do you ever get any sleep? I'll bet if you do get any rest, you hear
embroidery machines running in your sleep.
Ed
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Ernest Aguilar
Sent: Wednesday, August 23, 2006 6:58 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: charge for transfer support
We have four Amaya Xt's running 10 hr shifts in a commercial industrial
environment, we also have 8 other Melco single heads, 4 twelve head machines
and one 18 head. And I can tell you that I would not hesitate to replace my
machines with the new Amaya's specially because the auto tension system
Ernest Aguilar CEO
Lancaster Uniform Cap Co., Inc.
lovecars.com Embroidery
NOTE NEW ADDRESS
5522 Olive St.
Montclair, CA 91763
909-949-7070
909-949-4270 FAX
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Kushnerick
Sent: Tuesday, August 22, 2006 5:16 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: charge for transfer support
John
We do not own an Amaya ..... have looked at them and considered buying one
but still am not sold on the auto-tensioning system used on these machines
[just my personal opinion].
I believe that those looking to buy a commercial machine should check out
most of the machines out there [including the Amaya] and in the end, choose
what best suits their own particular needs and wants in a machine. For some,
the Amaya will come out on top and for others, it will not. If there was
such a thing as a "best" machine for everyone, then that is the one we would
all have and there would be no need for the other brands.
Bob
.
John Yaglenski wrote:
>Bob:
>
>Just out of curiosity - how many Amayas do you own?
>
>John
>
>
>On 8/22/06 10:20 AM, "Kushnerick" <bkushner@xxxxxxxxxxxxxxx> wrote:
>
>
>
>>Good morning Roland
>>
>>I understand paying a fee for software transfer [if its reasonable]
>>but personally I'm not sold on the idea of a transfer fee for a
>>machine [or its OS]. To me, if buying a machine requires a $600 transfer
fee ....
>>then that machine is worth $600 less when I buy it.
>>
>>Any of the machines I am familiar with do not charge a "transfer fee"
>>on used machines. Are there other brands of machines which charge a
>>machine transfer fee if the machine is bought privately ?
>>
>>And you are right .. the world is full of "lifetime warranty" deals
>>which carry a lot of fine print. Maybe Melco is one of those companies
>>where we should read the fine print before we buy one of their
>>machines [new or used].
>>
>>Have a great day.
>>
>>Bob
>>
>>.
>>
>>Roland R. Irish III wrote:
>>
>>
>>
>>>I see nothing at all wrong with having to pay a 'fee' to transfer
>>>service for software.
>>>Think about it...the 'original' owner bought the system and gets free
>>>help and advice, upgrades (for awhile) etc. from the Melco support team.
>>>If they allowed this 'service' to go with the program 'in
>>>perpetuity', then they'd be forced to supply the help for as long as
>>>that program is in use by any future owners of the program.
>>>If you buy a muffler from Midas-there is a lifetime warranty- "FOR AS
>>>LONG AS YOU OWN THE CAR".
>>>Sell the car, warranty is over. Period.
>>>Melco sells you the original program with the machine (usually) for a
>>>good deal less than the 'retail' value of the program in a 'package'
>>>deal. So if you turn around and sell the machine to someone else,
>>>THAT person did not pay Melco a dime yet expects to get full service
>>>and help?
>>>None of the software programs I have in use- Freehand, Photoshop,
>>>etc. offer that-all service and tech support is for the original
>>>owner....no one else.
>>>So anyone buying a USED machine takes it as is-where is as far as
>>>software and programming goes...unless they pay the fee to Melco. In
>>>effect, they are 'buying' a new 'tech support' contract with
>>>Melco....which is fair to everyone.
>>>You pay for what you get....
>>>If I bought a used Amaya off ebay for $2500, for example-someone had
>>>it for 5 months, went bankrupt-had to dump it, whatever...and it came
>>>with all the programs that all of US here paid $thousands for-
>>>wouldn't you be upset to find out if I got the same free tech support
>>>for nothing-that you had to pay for?
>>>And the service techs-they aren't going to go out and work on that
>>>machine for free-because Melco didn't get a dime for repair coverage-
>>>to pay them to go in the field to fix it.
>>>If I did buy a used machine, the first thing I would expect to have
>>>to do is BUY a warranty to service it-the same with program support.
>>>Buying the refurbished ones from Melco when available sound so much
>>>safer...
>>>
>>>Roland
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>
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>
>
>John Yaglenski
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>Levelbest Communications
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