This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/2/1191/2.html#000019 Several things here...are you positive that the jackets she brought back ARE the ones you did-could they have been ones she had done earlier by someone else? Yes, I've had customers try to pass off someone else's mistakes as jobs I did...just a thought... and it's totally possible that the 'black' was a dyed red, dyed-to-make black from a bad batch of red or something. Never heard of it before, but I'd lean more to the fact that you didn't do the jackets, someone else did-and they used red thread! Now the client is hoping to con you into redoing them. A total loss for you-just the time spent to remove the threads before resewing is a loss of probably 4 times in wages what the sewing will cost. Up to your boss...what he wants to do as far as eating this order. Or grab a black fabric marker and change it all back to black! Good luck-and remember this the NEXT time this customer comes in that she's a pain! Also a suggestion-somewhere INSIDE the jacket, if you can fold over a flap write in indelible ink the date you re-did the name on each jacket. Then if she brings them in again, if your marking isn't there-it's not YOUR job! Don't tell her about the markings-that's why you look for a flap you can hide it under-NOT a flap where it will show through! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================