Hi again,
All the best,
Neil
Neil Jarvis Wellington, New Zealand e-mail: neiljarvis@xxxxxxxxxx MSN: neil.jarvis@xxxxxxxxxxxxxx Skype: neiljarvis
Hi
I'm forwarding the following on behalf of Jerry Halatyn - this is what he sent to Access World:
Let me say, at the outset, that I have been a subscriber to AccessWorld since the days before it became a free publication. I look forward to reading each issue and have considered it a good source of information as a blind consumer. I have to say, however, that I was quite disappointed with your review of VoiceOver. First of all, as a reader of a publication that presents information, I expect facts to be researched and accurate. This is clearly not the case here. for example, you stated that there was no spell checking facility in TextEdit. Well, a simple check of the Edit menu would've revealed the spell checking feature which is, in fact, part of the application. Another erroneous fact is that the Doc is not the equivalent of the Windows desktop. The Macintosh operating system includes a desktop just like Windows does and one can simply use first letter navigation or the arrow keys to select items. If anything, the Doc may be considered more similar to the Start menu, although there are some differences. Further, you make it sound as if the online help is incomplete and only offers "snippets of information." The fact is, the help system, which is completely accessible, offers an easy way to read all about VoiceOver and covers all aspects of its operation. In fact, it is true that, upon first launching Tiger, an interactive tutorial is automatically presented as an option for a blind user. This tutorial gives a new user an opportunity to learn about how voiceOver is used to navigate and interact with the operating system and with applications. Getting back to the initial boot up, your comment about VoiceOver possibly not coming up upon start up is simplistic and misleading. Any new Macintosh with Tiger installed, upon first boot up, will offer the tutorial option. If the computer was previously booted and set up, the tutorial will not automatically come up. Further, VoiceOver will only come up talking if it has been turned on and the computer is rebooted. subsequent boots will have it coming up automatically. You make it sound like an inadvertent key press is a matter that voiceOver should somehow deal with or that Apple hasn't taken that possibility into account. What about unplugged speakers? Could any screen reader compensate for such user error? Without having read the VoiceOver help beyond the snippets you mentioned, I can see why you would have a difficult time navigating with Safari. A close examination of the VoiceOver Utility and Safari preferences would've helped in that regard. Your lack of attention to details such as Command-L to open a link rather than Command-O, which opens a file, might offer some insight into how carefully you examined VoiceOver and the Mac OS. Although you criticised the use of the Control and Option keys as voiceOver modifiers, you failed to mention that those keys could be locked, if so desired. Again, I feel that there is so much you left out of this brief review. For example, you completely ignore the fact that the operating system does not require alteration to work well with the screen reader. The fact that every single software developer using Tiger has direct, instant access to VoiceOver is unprecedented. This creates anormous potential for the future of accessibility. Your review not only provides poorly researched material, it misses the whole point of a built-in accessibility solution for blind Mac users. There are Windows and Linnux users who have already made the jump over to the Mac and many of them have recognized the fact that one has to abandon their preconceptions of how a screen reader works and how things get done. Your conclusion that VoiceOver is not ready for prime time is completely absurd. Given your limited experience with it, it's not possible for you to compare what can truly be accomplished with it or even comment on the enjoyment of its use. There are both blind and sighted Windows users who insessently complain about windows and all its instabilities and viruses, etc. Almost every Mac user one encounters will rave about how they love their systems and what a joy it is to use their computers. Finally, Apple has made it possible for blind users to take part in that experience. Windows screen readers have had 10 years to mature and they still haven't gotten it all right yet. VoiceOver has been out since April 29 (not April 30th, as you reported) so it's been less than six months. Let's think back to what JAWS was when it first came out. Think of how long it took to just get "forms mode." I say, I don't believe your review was fair at all. In fact, most of the blurbs in the AccessWorld Extra would normally entice people to read upcoming reviews by mentioning the product and giving a sort of "tune in next month and find out" kind of treatment. Your mention of voiceOver was pretty much a condemnation from before the publication. All that said, there's always room for improvement, of course. This is VoiceOver version 1.0. Nobody expected it to be perfect. I do believe that a self-contained tutorial for blind users would be a great help. MacVisionaries, an online community of blind Mac users, is currently preparing a complete tutorial that will be available soon. Those who wish to learn more about MacVisionaries can visit http://www.macvisionaries.com or send an e-mail to the Blind Macintosh Users Group at info@blimug .
org for more information. I have to say that, in light of all this, although I'll continue reading AccessWorld, I will certainly take what you say with a sort of grain of salt and, as one should normally do, I'll research other sources of information as well. Thanks for opening my eyes. Regards, Jerry Halatyn BeSharp Audio Recording & Music Production 30-80 33rd Street Astoria NY 11102 718-932-3660
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