Re: jaws 6.1
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 8 Apr 2005 12:53:39 -0700
Ah, I see. Okay. Something about the phrasing of your earlier comment made
me think you were basing it all on the prospect of blind computer users
becoming more affluent as a group, and thus state rehab agencies declining
in terms of their importance to FS. And I think this misperception
resonated so easily with me because a lot of the inertia that is so
different from most private sector markets has to do with the inertia
specifically of government agencies who, once they become comfortable with a
particular supplier or vendor, resist even their own clients' suggestions to
shop around or authorize something different. In any case, this certainly
was the impression I got from my own direct experience in California over a
period of several years, and, at least in the U.S., it's typical
bureaucratic behavior.
Thanks for clarifying that you meant a mixture of forces, including
customers who could change brands making the change.
----- Original Message -----
From: "Bruce Toews" <water_drinker@xxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, April 08, 2005 12:32 PM
Subject: Re: jaws 6.1
No, what I'm saying is that the number of JAWS users on whose loyalty FS
can depend is not a stable constant. Without new JAWS users being added to
the mix, it will drop off as existing "loyal" users pass on, simply decide
not to renew SMA's, are able to scrape together the money to buy screen
readers, or switch to other operating systems. FS seems to believe that it
is momentum, not innovation, reliability or earned loyalty, that will
somehow keep them going perpetually. But they can't depend on it, they
must work on the other three things to be viable in the long-term.
Bruce
--
Bruce Toews
E-mail and MSN/Windows Messenger: water_drinker@xxxxxxxx
Web Site (including info on my weekly commentaries): http://www.ogts.net
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On Fri, 8 Apr 2005, Yardbird wrote:
> Bruce, are you saying that you expect blind incomes to rise on average in
> the near future so that we can all more easily shell out a grand in order
> to
> hear our computers, and the state rehab departments will no longer be a
> captive market for FS? It's a nice thought, if that's what you mean, but
> just what kind of time frame are we talking about?And what is it you
> expect
> to drive the rise in blind incomes? This is a sincere question, not a
> sarcastic rrhetorical question.,
>
> Thanks.
> woul
> ----- Original Message -----
> From: "Bruce Toews" <water_drinker@xxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, April 08, 2005 10:30 AM
> Subject: Re: jaws 6.1
>
>
> Unfortunately, some people can't afford to switch screen readers. FS knows
> this and is counting on it. At some point the balance will tip and they
> won't be able to count on loyalty brought on by financial necessity. I am
> lucky enough to have both products, and I prefer JAWS because I'm used to
> the interface. But FS is making it very easy for me to switch loyalties,
> and one of these days (though it hasn't happened yet), I just might. I'm
> only one person, and I don't for a second think my decision would affect
> FS in the least, so it's not a threat, just a reality.
>
> Bruce
>
>
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