Siarzhuk Zharski <zharik@xxxxxx> wrote: > 1) "Nobody" user must be deleted. The bug ticket is a "hot potato" - > it > should be either resolved in any way or "thrown" to someone else. "nobody" makes sense, though - it is used when either the component has no particular owner, or it is a super component like "General". It doesn't make sense to select an individual person in this case - "everybody" might also be an alternative name for this user, if you like that one more :-) > 2) "Closed" ticket state should be added. First of all the owner of > this > ticket resolve the problem and mark it as "fixed". After that the > reporter > should check the solution and either mark it as "closed" or > "reopened". I would consider this to be too complicated and not really useful. What we have now is an implicit "close" which I think is perfectly okay. > 3) Some kind of [optional] notification system can be added - to send > periodic e-mail notification about not fixed or not closed problems > to > developer or reporter correspondingly. Until the problem will be > closed. I guess I would not subscribe to that. I much prefer to look myself when I find the time, instead of being annoyed by even more mails. Bye, Axel.