Re: USF4 changes!
- From: Ryan Williams <ryan820509@xxxxxxxxx>
- To: cpt-fgc@xxxxxxxxxxxxx
- Date: Mon, 23 Jun 2014 17:42:10 +0200
Oh no...
By when will you know for sure? Wouldn't want you to miss out on the
qualifiers after having expressed interest in participating :(
On Mon, Jun 23, 2014 at 5:26 PM, Nicholas Robertson-Muir <nicmuir@xxxxxxxxx>
wrote:
> Well carp....
> Might have to work this Saturday...
> CURSES!
> On 23 Jun 2014 17:05, "Wynand-Ben" <paashaasggx@xxxxxxxxxxx> wrote:
>
>> Tough shit then
>>
>> Its his own fault. If he was told to bring it in and simply couldnt be
>> bothered to make the time for that long then thats his problem
>>
>> ------------------------------
>> Date: Mon, 23 Jun 2014 17:01:11 +0200
>> Subject: RE: USF4 changes!
>> From: nicmuir@xxxxxxxxx
>> To: cpt-fgc@xxxxxxxxxxxxx
>>
>> Yeah.
>> So our spectacle user did that.
>> The return warranty period is 12months.
>> He didn't have time to bring it in...for 15months... until he went for
>> surgery on his arm, and now has time.
>>
>> We can no longer return the product to OUR supplier.
>> Yes, they did laugh at us.
>> He expects us to fix it now, no charge.
>> On 23 Jun 2014 16:50, "Wynand-Ben" <paashaasggx@xxxxxxxxxxx> wrote:
>>
>> Does it have a warranty that covers 15 months?
>>
>> Would also depend on the first time he spoke to the supplier(After 2
>> weeks) and what exactly was discussed. Did the supplier tell him to bring
>> it in? That they will come pick it up? That they will get back to him
>> regarding the issue? etc.
>>
>>
>> If the user was just lazy or forgot about it and returned it after the
>> warranty/guarantee lapsed then the supplier would probably do nothing. Not
>> their fault.
>>
>> ------------------------------
>> Date: Mon, 23 Jun 2014 16:40:38 +0200
>> Subject: Re: USF4 changes!
>> From: nicmuir@xxxxxxxxx
>> To: cpt-fgc@xxxxxxxxxxxxx
>>
>> So, hypothetical question....
>> If you were to purchase something... then find out it doesn't work to
>> spec and tell the supplier after 2 weeks, then not use it for another 15
>> months and bring it back to the supplier. What would you expect the
>> supplier to do?
>>
>>
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