[BNU] Re: Why is my battery draining while Power adapter is on
- From: "Portia Scott" <portiaprincess@xxxxxxxxx>
- To: <tcorson2@xxxxxxxxxx>, <braillenote@xxxxxxxxxxxxx>
- Date: Tue, 5 Nov 2013 15:44:53 -0800
Donna,
Have you tried letting the fully die, then recharge it? This should recalibrate
the battery gage. If recalibrating the gage does not, you may have to invest in
a new battery, I’m afraid.
So try recalibrating the battery, and let us know if it fixes it. I don’t know
if someone already helped you. I’m a bit late in replying to emails smiles.
Hth,
Portia.
From: braillenote-bounce@xxxxxxxxxxxxx
[mailto:braillenote-bounce@xxxxxxxxxxxxx] On Behalf Of tcorson2@xxxxxxxxxx
Sent: Tuesday, November 5, 2013 1:04 PM
To: braillenote@xxxxxxxxxxxxx
Subject: [BNU] Why is my battery draining while Power adapter is on
Last night I checked my power level on my Apex and it was at 100%. I just now
turned the apex on to read the manual and about fifteen minutes after turning
it on, apex says battery is critical and I see 0% for the power level. Why is
the battery draining when I am not using the apex, it is turned off and the
adapter is still on.
This has happened to me a couple of times and I can’t figure out what is going
on. I then have problems trying to get the unit to start charging again. Can
anyone help me figure this out?
Donna
tcorson2@xxxxxxxxxx <mailto:tcorson2@xxxxxxxxxx>
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