[BNU] Re: Why is my battery draining while Power adapter is on
- From: rajmund <brajmund2000@xxxxxxxxx>
- To: shawnabraham21@xxxxxxxxx, tcorson2@xxxxxxxxxx, mehgcap@xxxxxxxxx
- Date: Wed, 06 Nov 2013 08:20:24 +0100
I think a new battery would do it to.
----- Original Message -----
From: Shawn Abraham <shawnabraham21@xxxxxxxxx
To: tcorson2@xxxxxxxxxx, mehgcap@xxxxxxxxx
Date sent: Tue, 05 Nov 2013 21:32:54 -0500
Subject: [BNU] Re: Why is my battery draining while Power adapter
is on
We call these types of things Humanware bugs. There's honestly
nothing we can do about it. This kind of thing pops up on the
list all the time, and I have experienced it myself. There is a
problem with the battery gage. And not just the gauge itself, if
I understand correctly. We all run into it sooner or later,
usually after a while of using our BNS. Unfortunately, if
Humanware really wants to squash this bug it will have to be done
in a new line of products, or at least a massive worldwide
hardware revision. In which every following produced device will
not carry the problem. I cannot see the latter happening.
----- Original Message -----
From: <tcorson2@xxxxxxxxxx
To: <mehgcap@xxxxxxxxx
Date sent: Tue, 5 Nov 2013 19:37:28 -0500
Subject: [BNU] Re: Why is my battery draining while Power adapter
is on
Yes, I have tried all the simple solutions, but something is not
working correctly. Just sent an email to HumanWare to try to
work on the problem. Thanks to all of you who have been trying
to help me with this issue.
Donna
tcorson2@xxxxxxxxxx
From: Alex Hall
Sent: Tuesday, November 05, 2013 7:15 PM
To: mailto:tcorson2@xxxxxxxxxx
Cc: bn list
Subject: [BNU] Re: Why is my battery draining while Power adapter
is on
Are you sure the adapter is securely connected? The point where
the two parts of the cable meet can sometimes get a bit loose,
which causes problems. That may be the first step, before you
start worrying about new equipment or parts.
On Nov 5, 2013, at 4:04 PM, <tcorson2@xxxxxxxxxx
<tcorson2@xxxxxxxxxx> wrote:
Last night I checked my power level on my Apex and it was at
100%. I just now turned the apex on to read the manual and about
fifteen minutes after turning it on, apex says battery is
critical and I see 0% for the power level. Why is the battery
draining when I am not using the apex, it is turned off and the
adapter is still on.
This has happened to me a couple of times and I can? figure
out what is going on. I then have problems trying to get the
unit to start charging again. Can anyone help me figure this
out?
Donna
tcorson2@xxxxxxxxxx
Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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BNU: BrailleNote Users - a forum for users of BrailleNote family of products
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