[BNU] Re: Why is my battery draining while Power adapter is on
- From: "Portia Scott" <portiaprincess@xxxxxxxxx>
- To: <brajmund2000@xxxxxxxxx>, <shawnabraham21@xxxxxxxxx>, <tcorson2@xxxxxxxxxx>, <mehgcap@xxxxxxxxx>
- Date: Wed, 6 Nov 2013 03:46:39 -0800
The battery gage degrading isn't a bug of Humanware, it's batteries in
electronics like laptops and desktops that degrade as well. In case someone
doesn't know what I meant by degrading, it means that as the battery ages,
the amount of charge and the capacity of the battery decreases as well.
Therefore, the need for calibration. So that's not a bug, just common
battery logic.
-----Original Message-----
From: braillenote-bounce@xxxxxxxxxxxxx
[mailto:braillenote-bounce@xxxxxxxxxxxxx] On Behalf Of rajmund
Sent: Tuesday, November 5, 2013 11:20 PM
To: shawnabraham21@xxxxxxxxx; tcorson2@xxxxxxxxxx; mehgcap@xxxxxxxxx
Cc: braillenote@xxxxxxxxxxxxx
Subject: [BNU] Re: Why is my battery draining while Power adapter is on
I think a new battery would do it to.
----- Original Message -----
From: Shawn Abraham <shawnabraham21@xxxxxxxxx
To: tcorson2@xxxxxxxxxx, mehgcap@xxxxxxxxx Date sent: Tue, 05 Nov 2013
21:32:54 -0500
Subject: [BNU] Re: Why is my battery draining while Power adapter is on
We call these types of things Humanware bugs. There's honestly nothing we
can do about it. This kind of thing pops up on the list all the time, and I
have experienced it myself. There is a problem with the battery gage. And
not just the gauge itself, if I understand correctly. We all run into it
sooner or later, usually after a while of using our BNS. Unfortunately, if
Humanware really wants to squash this bug it will have to be done in a new
line of products, or at least a massive worldwide hardware revision. In
which every following produced device will not carry the problem. I cannot
see the latter happening.
----- Original Message -----
From: <tcorson2@xxxxxxxxxx
To: <mehgcap@xxxxxxxxx
Date sent: Tue, 5 Nov 2013 19:37:28 -0500
Subject: [BNU] Re: Why is my battery draining while Power adapter is on
Yes, I have tried all the simple solutions, but something is not working
correctly. Just sent an email to HumanWare to try to work on the problem.
Thanks to all of you who have been trying to help me with this issue.
Donna
tcorson2@xxxxxxxxxx
From: Alex Hall
Sent: Tuesday, November 05, 2013 7:15 PM
To: mailto:tcorson2@xxxxxxxxxx
Cc: bn list
Subject: [BNU] Re: Why is my battery draining while Power adapter is on
Are you sure the adapter is securely connected? The point where the two
parts of the cable meet can sometimes get a bit loose, which causes
problems. That may be the first step, before you start worrying about new
equipment or parts.
On Nov 5, 2013, at 4:04 PM, <tcorson2@xxxxxxxxxx <tcorson2@xxxxxxxxxx>
wrote:
Last night I checked my power level on my Apex and it was at 100%. I just
now turned the apex on to read the manual and about fifteen minutes after
turning it on, apex says battery is critical and I see 0% for the power
level. Why is the battery draining when I am not using the apex, it is
turned off and the adapter is still on.
This has happened to me a couple of times and I can? figure out what is
going on. I then have problems trying to get the unit to start charging
again. Can anyone help me figure this out?
Donna
tcorson2@xxxxxxxxxx
Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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BNU: BrailleNote Users - a forum for users of BrailleNote family of products
from Humanware.
Website: www.braillenoteusers.info
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