[BNU] Re: Why is my battery draining while Power adapter is on
- From: Alex Hall <mehgcap@xxxxxxxxx>
- To: "<tcorson2@xxxxxxxxxx>" <tcorson2@xxxxxxxxxx>
- Date: Tue, 5 Nov 2013 19:15:22 -0500
Are you sure the adapter is securely connected? The point where the two parts
of the cable meet can sometimes get a bit loose, which causes problems. That
may be the first step, before you start worrying about new equipment or parts.
On Nov 5, 2013, at 4:04 PM, <tcorson2@xxxxxxxxxx> <tcorson2@xxxxxxxxxx> wrote:
> Last night I checked my power level on my Apex and it was at 100%. I just
> now turned the apex on to read the manual and about fifteen minutes after
> turning it on, apex says battery is critical and I see 0% for the power
> level. Why is the battery draining when I am not using the apex, it is
> turned off and the adapter is still on.
> This has happened to me a couple of times and I can’t figure out what is
> going on. I then have problems trying to get the unit to start charging
> again. Can anyone help me figure this out?
>
> Donna
> tcorson2@xxxxxxxxxx
Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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