[BNU] Re: Why is my battery draining while Power adapter is on
- From: <tcorson2@xxxxxxxxxx>
- To: <mehgcap@xxxxxxxxx>
- Date: Tue, 5 Nov 2013 19:37:28 -0500
Yes, I have tried all the simple solutions, but something is not working
correctly. Just sent an email to HumanWare to try to work on the problem.
Thanks to all of you who have been trying to help me with this issue.
Donna
tcorson2@xxxxxxxxxx
From: Alex Hall
Sent: Tuesday, November 05, 2013 7:15 PM
To: mailto:tcorson2@xxxxxxxxxx
Cc: bn list
Subject: [BNU] Re: Why is my battery draining while Power adapter is on
Are you sure the adapter is securely connected? The point where the two parts
of the cable meet can sometimes get a bit loose, which causes problems. That
may be the first step, before you start worrying about new equipment or parts.
On Nov 5, 2013, at 4:04 PM, <tcorson2@xxxxxxxxxx> <tcorson2@xxxxxxxxxx> wrote:
Last night I checked my power level on my Apex and it was at 100%. I just
now turned the apex on to read the manual and about fifteen minutes after
turning it on, apex says battery is critical and I see 0% for the power level.
Why is the battery draining when I am not using the apex, it is turned off and
the adapter is still on.
This has happened to me a couple of times and I can’t figure out what is
going on. I then have problems trying to get the unit to start charging again.
Can anyone help me figure this out?
Donna
tcorson2@xxxxxxxxxx
Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx
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