Sorry, I was wrong: I missed the fact that your unit was not speaking at all. As bad as it is, it looks like you will need to return the unit. >>> robert.fenton@xxxxxxx Friday, July 01, 2005 12:10:39 PM >>> Dear Rob/Larry: I appear to be receiving inconsistent problems from the two of you. Rob says to return the unit whereas Larry suggests the problem may be fixable if I have a card reader. What should I do? Thank you. ----- Original Message ----- From: "ROB MEREDITH" <rmeredith@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Friday, July 01, 2005 9:10 AM Subject: [bookport] Re: problem with new beta > Robert: > > The unit needs to come back to APH for repair. > >>>> robert.fenton@xxxxxxx 07/01/05 11:08AM >>> > > Yes, I did remove the batteries and tried re-inserting them. In fact, > I have tried two sets of batteries to be sure. > ----- Original Message ----- > From: James Jolley > To: bookport@xxxxxxxxxxxxx > Sent: Friday, July 01, 2005 1:48 AM > Subject: [bookport] Re: problem with new beta > > > Hi, > > I asume you removed the batteries and tried re-inserting them? > > -James- > ----- Original Message ----- > From: robert.fenton > To: bookport@xxxxxxxxxxxxx > Sent: Friday, July 01, 2005 7:16 AM > Subject: [bookport] problem with new beta > > > In my earlier message, I forgot to mention that I tried the > bookport reset command 2+b without success. I received no response from > the machine. As before, any help would be gratefully received. Thank > you. >