[bookport] Re: problem with new beta

  • From: "robert.fenton" <robert.fenton@xxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Fri, 01 Jul 2005 11:22:07 -0600


What kind of turn around time can I expect to have the unit returned to me? I plan to take vacation two weeks from now and I would like to have a functioning machine. I can mail the unit as soon as tomorrow, (not today since we have our national holiday). THank you.
----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, July 01, 2005 10:16 AM
Subject: [bookport] Re: problem with new beta



Sorry, I was wrong: I missed the fact that your unit was not speaking at
all.  As bad as it is, it looks like you will need to return the unit.


robert.fenton@xxxxxxx Friday, July 01, 2005 12:10:39 PM >>>

Dear Rob/Larry:

I appear to be receiving inconsistent problems from the two of you.
Rob
says to return the unit whereas Larry suggests the problem may be
fixable if
I have a card reader. What should I do? Thank you.
----- Original Message ----- From: "ROB MEREDITH" <rmeredith@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, July 01, 2005 9:10 AM
Subject: [bookport] Re: problem with new beta



Robert:

The unit needs to come back to APH for repair.

robert.fenton@xxxxxxx 07/01/05 11:08AM >>>

Yes, I did remove the batteries and tried re-inserting them. In
fact,
I have tried two sets of batteries to be sure.
----- Original Message ----- From: James Jolley
To: bookport@xxxxxxxxxxxxx
Sent: Friday, July 01, 2005 1:48 AM
Subject: [bookport] Re: problem with new beta



Hi,

 I asume you removed the batteries and tried re-inserting them?

-James-
----- Original Message ----- From: robert.fenton
To: bookport@xxxxxxxxxxxxx
Sent: Friday, July 01, 2005 7:16 AM
Subject: [bookport] problem with new beta



In my earlier message, I forgot to mention that I tried the bookport reset command 2+b without success. I received no response
from
the machine. As before, any help would be gratefully received.
Thank
you.






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