Robert: The unit needs to come back to APH for repair. >>> robert.fenton@xxxxxxx 07/01/05 11:08AM >>> Yes, I did remove the batteries and tried re-inserting them. In fact, I have tried two sets of batteries to be sure. ----- Original Message ----- From: James Jolley To: bookport@xxxxxxxxxxxxx Sent: Friday, July 01, 2005 1:48 AM Subject: [bookport] Re: problem with new beta Hi, I asume you removed the batteries and tried re-inserting them? -James- ----- Original Message ----- From: robert.fenton To: bookport@xxxxxxxxxxxxx Sent: Friday, July 01, 2005 7:16 AM Subject: [bookport] problem with new beta In my earlier message, I forgot to mention that I tried the bookport reset command 2+b without success. I received no response from the machine. As before, any help would be gratefully received. Thank you.