[bookport] Re: device no longer recongnizedafterfirmware upgrade
- From: "Jerry Neufeld" <jerry.neufeld@xxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 4 Oct 2004 11:58:52 -0400
Hello Larry,
While I would like to preserve the current version of the firmware because
of the braille keyboard data entry feature, I do appreciate your problem and
am much gratified by your desire to solve it as quickly as possible. If you
will e-mail me the instructions and the software so that I can implement the
previous version, I will do so immediately and inform you of the results. I
will do this, provided that you are confident that I will not lose access to
my BookPort altogether. Since I use the device daily as an important tool in
my work here at the university where I teach, I would now be handicapped
significantly without it.
Sincerely,
G. Neufeld
p.s.
As I remember, my previous version of the firmware was available in early
spring, at which time I downloaded and implemented it. I do not remember the
version number.
----- Original Message -----
From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, October 04, 2004 10:21 AM
Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
> Hi Jerry.
>
> We'd love to confirm or reject this possibility. Could I possibly get you
=
> to temporarily revert back to a previous firmware and see if the problem =
> fixes itself?
>
> Which version did you have before?
>
>
> >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM >>>
> Joni, I doubt very much that s p 2 is the guilty party here since a number
> of us having this problem have not yet incorporated Microsoft's latest
> package. With the previous version of the firmware that I had, all of my
> computers, my wife and I have six, those used here at home and in the =
> office
> at school, worked perfectly, all machines running x p pro. Now, only one =
> of
> these machines recognizes the BookPort. Although elusive, I am sure, I =
> think
> the bug lives in the BookPort's firmware.
>
> All the best,
>
> Jerry
>
>
> ----- Original Message -----=20
> From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Sunday, October 03, 2004 5:08 PM
> Subject: [bookport] Re: device no longer recongnizedafterfirmware upgrade
>
>
> > Dale and others having problems you might want to go to:
> >
> > http://www.support.microsoft.com/=20
> >
> > and search for something like "usb device not recognized" because there
> are
> > lots of articles listed regarding this issue. There is one about =
> problems
> > with certain chip sets and SP2, USB drivers not being updated with SP2 =
> and
> > USB problems for people using Windows 2000. Maybe something there will
=
> be
> > relevant to some of the problems people are having with the device not
> being
> > recognized. Good luck. Hope this doesn't happen to me when I install
> SP2!
> >
> > Joni
> > ----- Original Message -----=20
> > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> > To: <bookport@xxxxxxxxxxxxx>
> > Sent: Sunday, October 03, 2004 2:07 PM
> > Subject: [bookport] Re: device no longer recongnizedafterfirmware =
> upgrade
> >
> >
> > Well I have sort of done this.
> > On my system I have a dual boot OS setup. The second OS is just another
> > version of XP Pro which I don't muck with. I am a real fiddler and
> tweaker
> > and sometimes ruin things and have to wait for sighted help in safe mode
> > and have the other backup OS.
> >
> > At the moment the only real difference in the other OS is that I have =
> not
> > installed xp service pack 2 upgrade. It has obviously identical
> processor,
> > memory, usb ports and devices etc.
> >
> > I just went over to it, installed the transfer software and presto
> bookport
> > is recognised and works perfectly on that second OS.
> >
> > Come back to my main OS and the software just doesn't recognise it.
> >
> > I am now guessing service pack2 has reacted with my system.
> >
> > I will have to uninstall service pack2 to test this theory. After I do
> > some backups I will test this out.
> >
> > Dale.
> >
> > At 10:41 PM 3/10/2004, you wrote:
> >
> > >Hi listers:
> > >
> > >This is probably extreeme, but, has anyone yet tried re-installing
> Windows
> > >from scratch to see if Windows would recognize Bookport?
> >
> >
> >
> >
> > F.ree Software Forever
> >
> > If you would like some f.ree software just for reading my signature =
> check
> > out the link below
> >
> > Better still, if you want more f.ree software all the time you can join
> > this pri.vate membership site for a one time payment - it offe.rs
> > incredible value and I am a m.ember myself:
> >
> > http://www.dalereardon.com/software/=20
> >
> > Dale Reardon
> > PO Box 4033
> > Wembley
> > Western Australia 6014
> > Australia
> > Phone: +61418138849
> > Fax: +61893888671
> > Email: signature@xxxxxxxxxxxxxxx=20
> >
> >
> > .
> >
> >
> >
> >
>
>
>
>
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